Lynsey L.
Posted
Will be buying more!
Received frame with a chip in it and they quickly resent me a replacement very easily! The photo of my kitty is so precious and life like. My husband loved it thank you so much!

Great
18,273 reviews
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Lynsey L.
Posted
Received frame with a chip in it and they quickly resent me a replacement very easily! The photo of my kitty is so precious and life like. My husband loved it thank you so much!
David M.
Posted
The support team took great care of me. Our first print wasn't great, and they updated it, and now we are so happy with the print to honor our sweet lab who passed away this year.
Donna R.
Posted
This was a gift for my daughter. She always wanted one because my son already had one done for his dog. She was ecstatic! It's beautiful and looks EXACTLY like our precious Grootie! A big plus was that it arrived on time for Christmas even though on checkout it said that it might not. Great customer service!
Paul L.
Posted
Print arrived before Christmas which was great, however, the name was spelled wrong. When I immediately brought it to their attention they said they would fix it but the fix did not come in time so this very special gift didn't happen! Still waiting...
Response from West & Willow· Jan 22, 2024
Hi Paul, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
Nicole R.
Posted
OMG if you have a pet this is a MUST!! My new favorite gift to give!! Each item came amazing!
Jess S.
Posted
The portrait of our two dogs came out AMAZING! The process was super quick especially for it being right before the holidays. We were a little nervous once it got delivered because we were never sent any picture of this final product, but our dad sent us the portrait and we all fell in love! Will definitely be using again next year
Rose M.
Posted
The sweet video ad popped up in my instagram and I knew I had to order our dogs pic for my husband! It turned out so cute and he loved it. I definitely recommend. Received faster than stated it would arrive so very happy I was able to wrap it up for Christmas!
James B.
Posted
Simple ordering process.