Bails
Posted
Wonderfully done!!
Customer service was fast and professional about answering my questions! The picture turned out beautiful and I can’t wait to see my friend open it for Christmas!

Great
18,273 reviews
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Bails
Posted
Customer service was fast and professional about answering my questions! The picture turned out beautiful and I can’t wait to see my friend open it for Christmas!
Myrto B.
Posted
Very fast customer support.
Anne M.
Posted
Very professional and accommodating. There was a problem with one of my pictures and they addressed it immediately Highly recommend
Megan L.
Posted
Sent me the incorrect order. Ordered a pet portrait of my sister’s two dog’s and received a portrait of a random person’s house.
Response from West & Willow· Dec 26, 2023
Hello Megan, We hate to hear this! We are reaching out to your email now to help get this resolved for you.
Abby G.
Posted
There was a defect in the poster (which was otherwise beautiful!). I emailed the support team and they replied right away and are sending a replacement. Great customer service!
Christa B.
Posted
The ordering process was super easy and the quality of the portrait is outstanding!! I have shared with everyone in my office how amazing my portrait turned out!! I will be using w&w again in the future!! I will treasure this portrait of my baby forever!!
sherry D.
Posted
I love it the quality is amazing I bought it for my sister for Christmas and I can not wait to give it to her my sister absolutely loves it she said it was the best Christmas present she has ever received
Kelsey U.
Posted
Exactly what I wanted!!!!