Hilary H.
Posted
Excellent customer service when item…
Excellent customer service when item not received

Great
18,273 reviews
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Hilary H.
Posted
Excellent customer service when item not received
Jade B.
Posted
Absolutely LOVE my picture! Sp good, my dogs barked at it! I accidentally forgot to add on something, and immediately got back to Mr and helped me out. I received it sooner than expected too.
Kaitlyn H.
Posted
Really fast shipping and beautiful product! Will make great Christmas gifts!
Savannah R.
Posted
My package came and the art was amazing and so similar to my pets definitely worth the money
Michelle K.
Posted
I was surprised to see how accurate the portrait is to the pictures I sent in. This is going to be one of the best - most sentimental Christmas gift I can ever give to my best friends. I know they’re going to love it.
Monique S.
Posted
Such a lovely way to remember our babies! Customer service was also very helpful with a change I had to make.
Rich Y.
Posted
Easy steps to make personal gift for a special someone.
Momoflots
Posted
I have ordered twice from this company. The first time I paid to have it moved up and sent asap….. I got it three weeks later. The second time the editing of the picture was horrible. This was about 6 weeks ago and I am still waiting for the reprint. Cute idea, but lots of other companies will do it better. Do not use this one.
Response from West & Willow· Oct 23, 2023
Hi Jessica, Thank you for letting us know about this. We apologize if your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Kindly check your inbox for an email from us.