Alexis P.
Posted
Pleasantly Surprised
Turned out great! Very realistic.

Great
18,273 reviews
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Alexis P.
Posted
Turned out great! Very realistic.
Lori P.
Posted
Very satisfied with my purchase. Love how simple it is!
Mc
Posted
Great response time, they are friendly and efficient, wonderful experience overall.
Frank P.
Posted
Loved the picture! I would ask for a proof of the photo before they send it but everything came out perfect
Laura L.
Posted
Order placed 5/5 and email mentioned I will receive it in 2-3 weeks. It is now 6/4 and I needed it for my mothers birthday 6/6. No email updates were sent and this is my second time purchasing and will be my last time.
Response from West & Willow· Jun 5, 2023
Hi Laura, We are very sorry for the confusion. Upon checking, your order is on its way! Please check your email for tracking details.
Marcy
Posted
This absolutely exceeded my expectations. The portrait is beautiful. Both of my girls have passed so this just warmed my heart. Jeramy’s customer service was amazing. I highly recommend.
Marissa
Posted
I love the concept and the advertised product. When I received mine, I was a bit disappointed in the lack of contrast in the picture of my black lab who recently passed away. Very little highlighting and definition to him. It’s a lot of money to get something that isn’t what you expected. Maybe I should have gotten a larger picture than 8x10.
Response from West & Willow· Jun 5, 2023
Hello Marissa, We're sorry to hear you are unhappy with your artwork! Different factors can affect the final outcome, including shadows or filters on photos. That being said, we will be happy to work with you on a revision. Please look for an email from us about the next steps.
K. J.
Posted
Customer service is top notch! The artwork is very nice quality. It was much nicer than expected. These would make a great gift for the pet lover in your life.