Great
18,273 reviews
West & WillowIt's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Ruben
Posted
West & Willow, has been great! They're customer service is incredible and the response time was excellent. They also helped me with recommendations and answered several questions I had throughout the process. Very thankful.
Vicroria P.
Posted
I needed a reprint of photos I had ordered of our family dogs. One of them has passed. My son wanted a duplicate so I contacted customer service. Bianka was quick to answer, had my invoice ready and shipment was fast and efficient. I loved my prints and now my son loves his set. Bianka thank you for making the whole process simple and smooth
Madison S.
Posted
Customer Service was AWESOME! They worked with me to get the picture absolutely right/stunning/perfect for my liking and matching my pup!
Suzanne M.
Posted
The picture of my Frenchie is very cute! However, I ordered another print that says, You me and the dogs. But received one that said You me and the dog. So, I have to return it for the right one. The one thing I noticed also, is that the pictures are very light weight. I was expecting something more substantial. (For the high cost). If the would fall off the wall, I think it would probably fall apart. Im planning on getting portraits done of my 2 other dogs.
Response from West & Willow· May 11, 2023
Hi Suzanne, Thank you for letting us know about this. We apologize if your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further.
Penny L.
Posted
Siena was absolutely wonderful!!! My picture was beautiful but the size contrast between the two dogs was a little off. She had it fixed but then the color of one dog was off, so she had that fixed, no problem. It’s perfect! Your customer service is top notch 👍👍
Kelly
Posted
Great product. Perfect presentation. Loved the artwork!!
Catherine B.
Posted
Easy order process. Can't wait for my order to come in
Mike
Posted
Easy purchase.
