Great
18,273 reviews
West & WillowIt's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Karen R.
Posted
Picture perfect! Very fast delivery for having g had to upload picture.
Response from West & Willow· Nov 10, 2025
Hi Karen, Thank you so much! We're thrilled you loved your picture and the speedy delivery. Really appreciate your kind words!
Lilly T.
Posted
West and Willow did not disappoint! I’ve ordered twice and both times the work is beautiful and brings smiles to our face
Response from West & Willow· Nov 10, 2025
Hi Lilly, Thank you so much for your lovely review! We're over the moon to hear you've ordered twice and both pieces brought smiles!
Jill L.
Posted
I am continually disappointed in the amount of time my order is taking. I started my process for 9 portraits on August 3rd. It is November 8th and I still only have ONE portrait complete. I have given you chance after chance after chance to expedite my order. I have spent nearly $500. Although your communication is great, I continue to be disappointed.
Response from West & Willow· Nov 10, 2025
Hi Jill! Thanks so much for taking the time to share your feedback! I’m so sorry about this. I can see this is being sorted by our team, but if there’s anything else you need, we’re always here to help. Thank you for trusting us to make it right ❤️
Kerri
Posted
The product looked wonderful. If there was any issues with my order, they contacted me right away.
Response from West & Willow· Nov 10, 2025
Thank you so much, Kerri! ❤️ We're thrilled to hear you loved the product and that our team could assist quickly if needed.
Alexander B.
Posted
West & Willow knocked it out of the park again. This is my second piece of art from them and it’s amazing. Great work!
Response from West & Willow· Nov 10, 2025
Thank you so much, Alexander! We’re over the moon that you love your second piece from us your support means the world!
Troy
Posted
This is the third portrait we have purchased. The likeness is amazing.
Response from West & Willow· Nov 10, 2025
Wow, Troy thank you so much! ❤️ We’re thrilled you love the likeness, and that this is your third portrait with us!
Madelyn M.
Posted
It is perfect! Everyone who loves my dog is obsessed with the candle and the cartoon pic looks just like him. Will definitely purchase again for christmas gifts :)
Response from West & Willow· Nov 6, 2025
Hello Madelyn, That makes us so happy to hear! 🐾 We love that the candle and cartoon captured your pup perfectly. Thanks for the kind words — can’t wait to make more gifts for you at Christmas! 🎁
Megan R.
Posted
Beautiful piece
Response from West & Willow· Nov 6, 2025
Hello Megan, Thank you so much! We’re so happy you loved the piece 💛
