Weston Store Heated ClothingReviews of westonstore.com

As a customer that has multiple different pieces of weston gear I had a issue with one. The customer service is top notch! Will continue to be a customer in the future.

We were very happy with the way the jacket was packaged and shipped.we now have 2 coats from them and both are very warm and comfortable. We have an issue with the shipper on the second order but they kept us up to date on the tracking information till the jacket arrived. Very good customer service throughout the entire process.

I ordered the women’s heated glove liner and couldn’t be more pleased. Above that, however, was my exceptionally good customer service experience with Chris. There was some confusion with the orders that I had made—probably I was the confused one! Chris was just as calm, patient and nice as one could ask for. Very down to earth. I felt cared for like a friend/neighbor—not just a machine/number. Chris went above and beyond to solve my issue and make me happy. Thank you Weston and thank you Chris!

Very Solid product. Much better quality than others we have purchased. Would not hesitate to purchase again!

Christmas gift heated hoodie didn’t fit. Weston offers return/immediate replacement option. Worked great. My wife received the replacement in days, and is enjoying gift indoors and outdoors up here in Vermont. Well done.

Excellent customer service. I had a problem with my product and they are replacing it with no hassle. Also the emails they sent were very friendly and helpful.

I was searching for a heated men's vest online and I found exactly what I wanted in the correct size. The item was shipped within days and the recipient is very happy with the gift. I was satisfied with the website and ease of use even though I had never done business with them before.

The jacket I ordered for my wife was missing the charger and battery. I notified them late in the afternoon on New Year’s Eve not expecting a response til after the Holiday weekend. They responded that same night asking some additional information. I sent that information after I got home after 10pm. I went back in to work and by 8:00 they already responded back to me. After a couple of emails clarifying some things up for shipping they sent the items out. Amazing considering it was New Years Day and most people were off of work. Excellent customer service!