Great
10,269 reviews
Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.
Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
10,269 approved reviews, newest moderated first
Eric
Posted
Fair pricing, quick delivery and quality product.
Response from Wigs.com – The Wig Experts™· Sep 18, 2024
Hi Eric thank you for this great review we are so happy to have you as a wigs.com customer and are always here to help !
Melanie N.
Posted
Ordering is easy and shipping is quick. However charging an $18 shipping fee is a little ridiculous if all I need is a wig stand. I can get that with free shipping or much cheaper shipping fee elsewhere. Seems like it's deterring people from buying any accessories from your site.
Response from Wigs.com – The Wig Experts™· Sep 18, 2024
Hi Melanie, Thank you for providing your feedback. We regret to hear that you are dissatisfied with the shipping fees. These fees are calculated based on UPS rates and the delivery location at checkout. However, we do offer free shipping on orders over $150. We appreciate your understanding.
Melissa S.
Posted
Reasonable quick And many professional options
Response from Wigs.com – The Wig Experts™· Sep 18, 2024
Hi Melissa Thank you for proving this wonderful assessment of our website! We are so happy to hear of your great shopping experience!
Linda H.
Posted
I’ve had to exchange wigs in the past and if I don’t like a new style, I can send it back and try something different. Their customer service is 5 star! Never a hassle about exchanges. And, as it turns out, this last time I ordered a different style and I absolutely LOVE it! I got the nicer one with the Mono top and I’ll never go back to the other type. I wouldn’t shop anywhere else.
Response from Wigs.com – The Wig Experts™· Sep 18, 2024
Wow what a wonderful review Linda! We are so grateful for all of your positive feedback and are so thrilled to hear of your shopping experience with us! We are always here to assist you!
Kaye R.
Posted
This is the 3rd time I have entered this information. NOT GOING TO DO IT AGAIN!!! The wig has a bump on the back right "corner" that I can't get to flatten. The cap is way too small. Doesn't come within 1 1/2 to 2 inches of my ears, and I don't have a large head. The wig just slides off the wig stand. I doubt very much that I will be ordering from your company again. Very unhappy. Please don't offer me a free consultation over Zoom. I don't have access to a computer that I can use 24/7. Only on my phone which is almost as big of a pain in the ___ as that "bump" on the wig.
Response from Wigs.com – The Wig Experts™· Sep 18, 2024
Hi Kaye we are sorry to hear you are unsatisfied with your purchase. We would be happy to assist you further with this issue if you could provide us with more information. We will have a customer representative reach out to you in the next 24 hours.
Lynn F.
Posted
friendly service, knowledgeable, great products!!
Response from Wigs.com – The Wig Experts™· Sep 18, 2024
Thank you for all this wonderful feed back Lynn we are always here to assist you!
Charlotte H.
Posted
This is a great wig for me. I have alopecia, and I was always embarrassed by my thin hair as I grew up and into my adult life. But with menopause, l lost hair to female pattern baldness and turned to wearing wigs. This is the best so far.
Response from Wigs.com – The Wig Experts™· Sep 17, 2024
Wow, Charlotte this is quite the complement! We wanted to thank you for taking the time to provide us with this great feedback on the Ellen Wille Dot wig!
Joan
Posted
The first wig I ordered did not match the color on the website and it was very easy to return. I then spoke with an advisor at the call center who was very helpful and helped me order another wig. I think all the brands offered on Wigs.com are of good quality and timely shipping is very helpful.
Response from Wigs.com – The Wig Experts™· Sep 17, 2024
Hi Joan Thank you for this wonderful review!! We are so happy to hear of your great experience with our customer care team and your overall shopping experience with us here at wigs.com. We are happy to have you as a customer and are always happy to help!
