Wine InsidersReviews of wineinsiders.com

Company and the customer service rep was wonderful! Although, there was a hearing issue on my part and language barrier he was great to work with and patient with me

Sent wine to incorrect address. Solved my problem and corrected address. Thank you very much. I’ve used Wine Insiders for years and have always been happy with their wines and service.

Had some communication issues. Never received word that wine was delivered, to a hold location,but in checking found that it actually was. I believe the problem was actually with FedEx, not with wine insiders. Jonel at WI was very helpful in tracking it down.

I had to return 2 cases of wine since I had an emergency. After one call and a few emails , John professionalism took care of it and he was on top of it , kept me in the loop of the situation . So John, I hope you read this note or someone show it to you .. but you are a true professional guy and I want you to be recognized. Also, clients are so quick to write a bad review for anything, but rarely write about something good about it. So again, John thank you 🙏

Every time I call this company wonderful, helpful and polite. It is so nice to talk to a company that treats their customers like wine inside does I can't praise them high enough

I was very lucky to have Jennifer on my trust pilot on Sunday extremely profesional great advise on the promotions available I am very satisfied with her service she makes me feel wine insiders have the right people to care for their costumers 👍

There was some confusion with my order, because a red flag came up saying that the shipper was not authorized in New. York. However, a call to Wineinsiders representative fixed that error in a jiffy. She was efficient and courteous.

Eula took my call and was excellent. Very responsive and provided an update on shipping. Excellent job.