Average
339 reviews
100 Calories Per Pint. Vegan, Sugar Free, Low Carb and Keto. Wink Frozen Desserts ice cream alternatives are plant-based and fit into a clean eating lifestyle.
Wink Frozen Desserts (winkfrozendesserts.com) has 339 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
339 approved reviews, newest moderated first
Stephanie
Posted
Outstanding customer service! The ice creams are great for when you need to mindlessly indulge in an entire pint without the guilt. The taste is different from “regular” ice creams, but definitely satisfies cravings!
Ann W.
Posted
You have solved my problem of having a good dessert everyday. I am even losing weight!
Naila K.
Posted
Great product but items often shipped 3-4 days after ordering. I do wish they would ship faster.
Jeffrey R.
Posted
the product is fantastic. I love it. There are problematic issues with deliveries of orders, which has been the case off and on for two years. Communication is the main issue. But I love Wink so much that I will continue to buy it.
Valued C.
Posted
This ice cream is a life saver. I adore it. Could not live without them. My favorite is the Dark Chocolate.
Steven
Posted
I was so excited to get my order, but it’s been almost two weeks and still haven’t received it. Every time I inquire, it’s a new excuse as to why my order can’t ship out.
Response from Wink Frozen Desserts· Oct 14, 2019
Hi Steven, It looks like we refunded you in full for this order, as well as delivered it. Did you receive it?
kkusa85_CNh
Posted
HORRIBLE, TASTES LIKE FROZEN CHEMICALS
Response from Wink Frozen Desserts· Oct 14, 2019
Hi kkusa85, I'm so sorry you didn't enjoy our products. We'd be happy to make this right for you. Could you please provide your order number? Thank you for providing this. Again, we totally understand that a sugarless, dairy-free ice cream alternative is not going to be to everyone's taste, and honestly do appreciate you giving us a try. That being said, we stand behind our products and our service. I've refunded your order as per our satisfaction guarantee policy. You can find more on that by following the link below. https://winkfrozendesserts.com/pages/returns-and-refunds The reviews on Trustpilot are all from authentic buying experiences and are verified through order matching, just as your order was. If after this communication with you, you still believe that our services are deserving of a 1-star review, then we understand, and again, are truly sorry we weren't able to meet your expectations as a company and product. If you feel we were able to resolve your issue, or are deserving of a different rating, we do invite you to modify your entry - these ratings are impactful to future customers, many of whom may enjoy our products. Our goal is to provide an experience where people can try new items, while trusting that the company providing them will stand behind them.
Jamie
Posted
These amazing pints of goodness are becoming a daily habit. Not only do they satisfy hunger for something cold and delicious, but they're also really good for digestion due to the inclusion of prebiotic fibers. This helps promote a healthy microbiome and soothes IBS symptoms. The only reason I'm giving it 4 stars instead of 5 is because their shipping is not very predictable. If you order on a Monday, you might receive it Wednesday, Thursday, Friday, or Saturday of the same week or you might not receive it until the end of the next week.
