WinXDVDReviews of winxdvd.com

I have used Winx DVD for years and have never been disappointed with the quality of software or their customer service. Thankyou for a great experience.

Fast and detailed support. Processed my request same day and was very pleasant. They notified my immediately of the change and were very polite with kind words. Love this company. Joe

I have used WinX DVD Ripper Platinum for years; I swear by it for converting stuff I have on DVD into a more rational format. (Hmm, that makes me sound really young, but in fact I was around for Beta -- which just means I appreciate all the more an opportunity to extend the life of my entertainment.) This program hasn't disappointed me yet. And the customer service really IS top-notch. I emailed them for help with a mistake *I* made, and in less than a day they got back to me with the exact solution to my problem. OK, I sound like a shill. But seriously. This software and these folks are GREAT.

WinxDVD Ripper Platinum. Meine Absolute Empfehlung klar und gut beschrieben. Einfach und gut in der Anwendung. Absolut Super!!

This is great software. It does what it advertises to do and it does it well. Did I mention the email based customer service? It is top notch. I have had computer failures a number of times in the past and they will always have the codes you need to get back up and running quickly. If you are on the fence about winxdvd dont be.

Excellent product and service. Had a problem which caused automatic email generation; customer support replied within 24 hours with the solution.

EDIT: After I posted this review, I was emailed by WinxDVD and they have processed the refund for me. I'm glad this issue was resolved, even though it should've been without me posting a public review. ------------ I bought a one-month license for WinX DVD because I only needed to use it for a single DVD. The software didn't work and would only rip around one minute. Sent an email to customer support with the log file, which started a series of back and forth as they tried to offer solutions. They do reply quickly, which is nice, but none of the solutions worked. When I asked for a refund, they instead just gave me more things to try that all failed. At this point, I no longer even needed the product because the event for which I needed the DVD was already over. Again, I tried to ask for a refund, and instead they tell me to try a different program. I told them at least twice I had no use for another product anymore and instead would like a refund - because their software didn't work. At this point, they simply don't even reply to my question about refund and still try to get me to download another of their products so it can be exchanged. I have no use for this other product so have no reason to want to exchange it. For a product that has '30-day money back guarantee' on their website, this is a serious disappointment and it's exhausting that a refund can't just be offered when the product has shown not to work for me.

I really like the conversion software. It's really great for backing up my dvds and converting to MP4 so that I can play movies on my Roku and other devices. If I have a problem, the customer service is very fast and helpful.