WjacketReviews of wjacket.com

Great service, great product ,efficient delivery…..love the red colour ….second one I’ve bought! Thank you….I’ll be tempted again……..thank you so much!

the company stayed in contact until I received the order. I got a quick response to any questions I had. I will use this company again.

Why is this raincoat on the internet for half the price?

Really really bad company!!! DO NOT BUY FROM THEM!!! I had the same problem as others have described. The jacket didn't fit. Had to return it to Italy, even though it came from California. Paid $33 to return it. 5 weeks later, it is being returned to me because they would not accept it at the return center in Italy. What a waste of money!

Very disappointed. Jacket too small do returned to Italy st considerable expense. Sent photo of post off over receipt but they say they can not find it! Very poor customer service. Would never use again

Purchased the jacket in March for a European trip I was taking in June. I live in Canada, so we have snow until April, so there was no reason for me to try my coat until the end of April. After wearing the coat 2 times, the cord to sinch the waist and get a better fit, broke! It was obvious that the cord hadn't been properly sewn in. I sent an email to the company explaining the situation and was told that since it was passed the 14 day return policy that I was unable to return it, even though it was a defective product. Very poor customer service!!! So I spent another $25, getting a seamstress to fix it.

Don’t order from this company! My raincoat didn’t fit, so I wanted to send it back. After taking a picture of the coat and sending to them, they instructed me to send back to Italy. It originally came from California. It would have cost me $74 to send back. I am no longer going to buy anything from Facebook.

First the color and performance made me choose this coat and it is exact as the picture. Most of al is the service I've got of Wjacket. The coat didn't arrive at firts and Millie S did everything to solve this. Seemd there was made a mistake that a lot delivery firms make. Afther a nice and clear explanation between us she did all she could to solve it. And today I received the jacket. A nice one, good color and fit. I'm happy and also I really want to thank Millie S. Wjacket should be happy with her as employee. I know I am.