WjacketReviews of wjacket.com

Liked the jacket but two sizes too small. Tear in packaging which has marked the jacket.so I can’t sell it on in U.K. I’ve no idea how to get a refund or where to return the jacket. Suggestions please

I bought this jacket in Barbie Pink. I love, love the jacket. It's a great all around jacket. I live in Texas so I will get many months of use out of this jacket. I bought a size large. For reference, I am 5'8" 130 pounds. My arms are long so I was worried about the sleeve length being long enough. With the size large the sleeve length was perfect! Once I cinched the draw string the fit was perfect all over. I highly recommend this jacket! And as an added note, I had the pleasure of working with Millie in customer service. She was excellent. She offered the best customer service I have ever experienced! Buy this jacket! You won't regret it!

The company offers PayPal as a payment option but after ordering when you get to payment it asks only for the credit card number. This sounds very much like a scam. How disappointing

This really is the ultimate utility coat, it has everything you need no matter the weather. I've been layering it over my favorite wardrobe items to stay warm and dry.

Don’t trust this company if you need an exchange of size. The process is time consuming and deliberately difficult. Jackets are not oversized as advertised. If you need to exchsnge one you are expected to return it to Italy at a cost of about $40 Aus.

I’m very happy with my jackets. Beautiful colours. They are perfect when walking. The jacket is great on a windy day without being to hot or to heavy.

The jacket was really nice but way too small. I was given the return details and duly went to the post office to return it at a cost to me of more than $40! I mailed it at the end of April and it has been sitting in Italian customs for 14 days already. I contacted the company to ask what is happening, all they did was confirm it had not reached its destination yet - I thought they could contact the destination office to find out what the problem is. I am left wondering if I will ever get a refund- not happy. Update as at 08.06.24: a refund is being processed. While the jacket was lovely and good quality unfortunately the sizing is way off I should have ordered 1 or 2 sizes bigger- the return process is a stressful and very expensive.

The size isn’t even close. I ordered a larger size than I take and it was still too small. I wear 16-18 but ordered the 20-22 and still need a 4x to be sure it fits.