John M.
Posted
Can’t say enough good things about this…
Can’t say enough good things about this product. Outstanding customer service and the product works flawlessly
Excellent
412 reviews
The Wordfence WordPress security plugin provides free enterprise-class WordPress security, protecting your website from hacks and malware.Please note : If you visited a website and saw the "blocked by Wordfence" message, we did not block you. We sell a security software product and the owner of the website that you were blocked on is the only one that sets the blocking rules. If you have further questions please send an email to [email protected]. Thanks!
Wordfence (wordfence.com) has 412 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
412 approved reviews, newest moderated first
John M.
Posted
Can’t say enough good things about this product. Outstanding customer service and the product works flawlessly
Martina D.
Posted
Had some technical issues with Mastercard declining to process transactions, even though the credit cards issuers authorized them. Phil was a real help, giving me more time and all the information and support I needed. Thanks again for outstanding service!
LD
Posted
My support agent (Phil) is fantastic. He is quick to respond,is thorough in his solutions and knows the meaning of customer service, and it comes across in his practice of it. He is great at keeping our site secure and finding any issues. Not only is my support agent a keeper but WordFence is an exceptional product
Guy De P.
Posted
Incredible service! Graham Chapman went above and beyond to fix the issues we had. This kind of service level is rare in a tech landscape where genuine customer care has become the exception rather than the rule. I cannot recommend Wordfence enough.
Allan
Posted
Highly Recommended! Working with the Customer Support Engineer Mark was an amazing experience, he should get a promotion!
Keith S.
Posted
I had a problem where Wordfence on one of my sites could not connect to the dashboard. Phil provided a quick reply with how to fix the problem and it did fix the problem.
Netsonar
Posted
Wordfence truly sets the standard when it comes to security compliance expertise. I needed support for KY3P compliance with my vendors, and after working with all the usual industry players, the Wordfence team immediately understood my requirements. They provided the necessary KY3P data in under an hour—an impressive feat considering that other so-called "tier 1" security and technology vendors took multiple calls and several weeks to deliver less comprehensive information. This experience made it clear that Wordfence not only understands the complexities of compliance but also knows how to efficiently support organizations navigating stringent regulatory requirements. Their depth of knowledge and rapid response time make them a trusted partner in the security space.
ycac
Posted
Awesome... Professional support with a speedy help.