WPFactoryReviews of wpfactory.com

After purchasing one of their plugins we sent in an email asking a few questions. A week later and no response, we forward their our email to their plugins@ and support@ email addresses. After no response I contacted them on social media and was told I would have an update within 24 hours, sadly no update has been received. Refund will be requested if no update is received by the end of the week. Sadly refunds have to be sent via their support@ email too. UPDATE 11 SEP 2025 I have had an email from Omar but only to say they are looking into my questions, no update to any of my questions as of yet. Update 22 SEP 2025 The fixes are now complete and whilst there have been further delays we have come seem to be back on a level playing field.

They offer an extensive catalog of WooCommerce plugins, most of them pretty lightweight and focused on simple and specific tasks (max/min limits, promo bars, etc.) that non developers will find handy. As per the "big ones", or more advanced plugins (like cost of goods, wishlist), while some are pretty good, others lack some features that the market-leading plugins have. So, their bundle may be interesting if the features meet your expectations, but don't expect to get the same features as buying the market leaders. I recently had a bad experience with the company due to several issues with extension updates. When PatchStack detected a vulnerability in one of its plugins (there's nothing wrong with that, it's something that can happen), I realized I wasn't receiving update notifications for the wpfactory plugins on my websites. When I tried to report this on the support forum, my message was deleted. It wasn't until my second attempt to contact them that I received a satisfactory response. So, I agree with the other user that their communication could be improved, otherwise I'd have rated them 4 out of 5.