WP ZoneReviews of wpzone.co

Since AspenGrove and DiviSpace were acquired by wpzone.co, they've modified the "helper" app to supposedly streamline the installation and maintenance of their various plug-ins and themes. I've been trying for days to get it to install a plug-in, any plug-in. I've repeatedly contacted customer support, because I keep getting a very specific error. It takes them days to return an email; support tickets are not stored on their website, and there's no easy way to follow up or add notes to a ticket except in email. They wanted my admin credentials to try to duplicate the error, and they have a function in the contact form that lets you add a temp user to the wp installation. My credentials simply don't work; they claim their test credentials do. I have a LIFETIME subscription, and their "helper" app does nothing to bolster my confidence that they actually know what they're doing. It worked when they were DiviSpace / AspenGrove. Installing plug-ins via the traditional method does work. One plug-in, DiviSwitch, requires an API user name and key, and nowhere in their documentation on this plug-in do they mention that. I get another error when installing that plug-in. Bottom line: customer service is very slow, and documentation is spotty.

I purchased the yearly membership to primarily only use 3 plugins. Page builder everywhere, divi switch and WP & Divi Icons. Of those 3 I have only been able to use PBE as the other 2 have been nothing but problematic and have had issues. The Divi icons often did not display properly, had issues with caching plugins and caused significant performance issues in the divi builder. So had to use image icons instead. Divi Switch has not been very reliable either and has caused a number issues with sites not displaying properly and outright breaking, also having issues with caching plugins. I had to disable Divi switch due to the issues, and resort to writing manual CSS instead to achieve the same results. I have been reluctant to overly use PBE either as a result of the issues with the other 2. Many times when I contacted them for support I had to chase them for days or even weeks for a reply. I was also deeply concerned about the complete lack of security knowledge and understanding of the most recent person I spoke to. As a cybersecurity consultant, it really doesn't make me want to give them access to my site when they want you to UNBLOCK an entire country which has been causing issues, just to give them access on a dynamic IP address. Overall I cannot really recommend Divi Space based on my experience and am currently looking for an alternative set of plugins.