Neal P.
Posted
Excellent and diverse product lines
Excellent and diverse product lines. I've enjoyed doing business with Wright Bros. for a couple of years now and would recommend.
Excellent
305 reviews
We stand behind everything we sell, and our promise has not changed since 1961: If for any reason you are not 100% satisfied with your purchase, let us know – we will make it right. If you would like a refund or exchange, please return the product within 30 days in the same condition in which it was received.Unlike some companies, we’re not afraid to print our phone numbers. That’s because they’re answered by real human beings right here in Ohio — not by computers. You can count on prompt, personal attention from our experienced staff.We’re proud to offer the fastest service of anyone in the mail order business. If you order today before 4:00pm Eastern (weekdays), it will be on its way this afternoon.For over 60 years, in addition to same day shipping, Sporty’s has offered same day returns and same day exchanges. We know of no other company who does this!There’s nothing worse than buying a product that looks great in the catalog, only to be disappointed when it arrives. That’s why we thoroughly test every product we sell before adding it to our selection; if it’s in our catalog, it meets our high standards.Sporty's guarantees competitive pricing on everything we sell. If you find a competitor offering an identical item at a lower advertised price, just mail or fax us the ad, and we will match that price.
Wright Bros (wright-bros.com) has 305 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
Showing 16 reviews with 4 stars · Clear filters
Neal P.
Posted
Excellent and diverse product lines. I've enjoyed doing business with Wright Bros. for a couple of years now and would recommend.
Matt
Posted
Great overall experience! Called customer service once and they were very helpful. Our product was out of sock in December and we received 2 or 3 notifications that shipping was delayed and delayed and delayed. That part sucked, but can't blame the company (hopefully).
DAC
Posted
Wright Bros customer service was wonderful on my recent purchase of what turned out to be a defective product. Within 5 minutes of me picking up my phone to call I had a satisfactory solution. What’s inexplicable to me is that product descriptions on the website tend to be sloppy/incomplete and product selection has definitely slipped since my previous purchase several years ago.
Steven M.
Posted
Love the site but the shipping is expensive very expensive. Would buy more if the shipping was free or reduced.
Ann
Posted
Easy ordering experience. Products arrived quickly and in good shape.
customer
Posted
Great model. Only problem is the pieces that came with it have no instructions as to where they go. Some are obvious but instructions are the normal way to do this.
Fredrick L.
Posted
Delivery time unacceptable. When a catalog shows an item, it should be available and ready to ship in a week or two
Hector E.
Posted
Great customer service... I will be a repeat customer..