Excellent
49 reviews
Written Word MediaWritten Word Media is listed under Books & Magazines.
Written Word Media (writtenwordmedia.com) has 49 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
49 approved reviews, newest moderated first
Marisa H.
Posted
Prompt and outstanding customer service to my inquiries and concern regarding a book promotion I bought from Written Word Media. Above and beyond!
Response from Written Word Media· Aug 28, 2026
Marisa, thank you for the wonderful review! 💜 We’re so glad our team could go above and beyond to quickly address your questions and concerns and make your book promotion experience a positive one. 📚
HJ F.
Posted
Totally trustworthy and they deliver the promise to a high quality standard which is rare to find in book marketing these days. I wouldn't hesitate to recommend them to authors looking for reliability.
Response from Written Word Media· Aug 14, 2026
HJ, thank you for such a meaningful recommendation! 💜 Earning authors’ trust and delivering reliable, high-quality book marketing is incredibly important to us, so your words mean a lot to our entire team 📚
Ramon C.
Posted
As an Indi author & publisher Written Word Media and the programs they offer has been a major part of my promotional strategy for my books and series. I have found the platform & particularly the support offered by the team sensational. Highly recommend.
Response from Written Word Media· Jul 31, 2026
Ramon, thank you for your thoughtful review and recommendation! 😊 We're honored to be a trusted part of your promotional strategy, and it's wonderful to hear our team and promos have helped support your success as an indie author and publisher. 📚
SIMON M.
Posted
My go-to promo people, Written Word have helped to launch my last four award-winning novels, and constantly up their game to encompass more and better promos... BookBub is (of course!) BookBub - and have been very kind - but you can't COUNT on getting a Bookbub feature. You can absolutely depend on WrittenWord, which I've recommended to everyone I know with the ambition and determination to make a success of their novels. (Also, their customer service is brilliant... queries, whatever, they get back to you crazy-fast and go the extra mile.) Thanks for reading, Alice
Response from Written Word Media· Jul 31, 2026
Simon, thank you for your incredible support and recommendation! 💜 We're honored to have played a role in launching your award-winning novels, and it means so much to hear that our promos and customer service have earned your trust time and time again. 📚
Leaford B.
Posted
This service is a fantastic tool. It provides an opportunity for authors to expose their work to many more people. That exposure has resulted in an incredible increase in commercial acceptance of my work. Their efforts were effective, and very much appreciated.
Response from Written Word Media· Jul 31, 2026
Leaford, thank you for your wonderful review! 💜 We're thrilled our promos have helped introduce your books to more readers and support your growing success, and we're grateful to be part of your author journey. 📚
Mich
Posted
I'm so pleased with Written Word Media. Excellent product, real customer service, and consultation with REAL people. Sarah and Zaida were rock stars. They were patient, explaining all the nuances of the options and gave expert opinions, based on working with myriad authors. I'll be back!
Response from Written Word Media· Jul 17, 2026
Mich, thank you for your review! 💜 We'll be sure to share your kind words with Sarah and Zaida. They'll be thrilled to hear they helped you find the right fit, and we can't wait to work with you again. 📚
J.A. D.
Posted
Written Word Media, including Sarah Schwindt and everyone I've worked with there, is the epitome of a great book marketing company with fantastic customer service. Five stars for sure (but I'd give them ten if I could!).
Response from Written Word Media· Jul 17, 2026
J.A., thank you for such an incredible review! 💜 We'll be sure to share your kind words with Sarah and the rest of the team. Knowing you’d give us ten stars if you could truly means the world to us, and we're honored to be part of your author journey. 📚
Mark T.
Posted
I have been using Written Word Media for quite a long time and appreciate how easy they make everything. They have also been incredibly helpful and fast-acting when I've made mistakes with promos and had to change them.
Response from Written Word Media· Jul 2, 2026
Mark, thank you for being a longtime member of the Written Word Media community! 😊 We're so glad we've been able to make promoting your books easy, and we're always happy to help when plans change or promos need a quick adjustment. 📚
