WuffesReviews of wuffes.com

I've still have not received my order. I corrected the address and it seems it was sent to the same address of which does not exist. I'm totally done.

Be careful, they are the scam type that sign you up for auto subscription and you don’t ever know it until those outrageous fees hit your charge card! I’ll spend all day tomorrow fighting with them to get off this auto subscribe as well as warn others. Companies that pull this crap never get repeat business from me.

I ordered this product several times on Amazon at a much lower price . Then they send me a double order at a higher price than my Amazon purchase. I was told I couldn’t stop it because it was already on its way. So I email them and they said send it back. When I got it I asked for where to send it back and they said you can’t send it back. But we can give you a 30 percent discount for future purchases. I said I don’t want that. It made my dog sick and gave him a UTI. Why would I want more. After a lot of back and fourth they said your stuck with it and we aren’t giving you a rebate. After my third purchase I said what about your 90 day guarantee ? Crickets. By wary people of what you buy on Amazon and the internet. After reading other comments it seems that this is the usual for them. Unauthorized charges on your account and you’re stuck with it. No refunds. Even when it’s there fault. They just want to give you 40 percent back after they falsely charge for the full amount. If I stole 10 things from your house without permission and I only offered to give 3 back. How is it my problem. You are the thief. Update : Reached out to customer service as I was advised to and received the same response. Was told they can’t take it back because of freshness. And they offered me a 40 percent refund. How can you give a 40 percent refund when you charged 100 percent of an unauthorized sale ??? Also be warned about any product being shipped from Florida. It’s usually coming from china. Update : Finally received full refund.

Absolutely not- I order this and then canceled my subscription the same day only because I wanted to test the product before a monthly subscription. I was charged against what I requested. They will not honor that you cancel they just told me that there was nothing they can do. Poor customer service it shouldn’t be this hard to cancel a subscription. Product was good it just wasn’t going to work for my dog.

They have miserably failed to deliver the product ordered , address is correct, their shipping is the worst, I cannot review a product I have not received...

I bought wuffles because all the high praise it had. I received it and was so excited to try since my boy is having hip problems. Well to my surprise he doesnt like it he likes everything!!! I tried giving it to him whole first then mixed it up completely in his food tried different ways and he refuses. So they are backed by a 90 day money back guarantee i reached out they wanted to give me 50% next order. Then they tried to sell me liquid. I said no they have yet to honor it and let me send back the unused portion on two jars. I bought on Aug 17 he does not like the fish oil either might i add. So they offered me 50%refund immediately and offered to send out their liquid topper for free UPDATE WAS TOLD THEY WOULD GIVE ME BACK 30% AND I COULD KEEP THE PRODUCT. I TOLD THEM I COULD RETURN THE PRODUCT

They work ok but not $50 a month worth of just ok. The biggest issue is don’t subscribe unless you are in for life. It takes 3 tries and 20 steps in each try to get them to agree to cancel your subscription.

I wanted to believe in this product, but however, my dog does not like it. If my dog doesn't like it, I can't give it to him so knowing that the company has a supposed 90 day warranty. I tried to get a full refund back but the 90 day refund only works supposedly in their words. If you use the product for 90 days and if you're not satisfied, you can get a refund well. I've only used the product a handful of times trying repeatedly from my dog to try it. It's nowhere near 90 days but they will not give me a full refund. So that is why I am writing a bad review. Because to me, that is false advertisement. This is the company's response to me rules, I want it was a full refund back. Hi James, Thank you for following up with us. We hear your frustration and want to be completely transparent regarding our 90-day guarantee policy. Our guarantee is designed for customers who have used the product consistently for the full 90-day period, allowing the ingredients to build up in the dog's system. Because the product was not used for the required 90 days, the order does not qualify for a full refund under the terms of the guarantee. However, because your dog is having trouble eating the chews and we want to help find a fair middle ground, we can offer a 50% refund on your order as a courtesy, and your subscription will remain fully canceled. David Customer Experience