Roberto M.
Posted
The software is amazing, the support is scary
The software is amazing, just perfect, nothing wrong. I work with it a lot, and based my complete business system on it. This is also what makes me more and more frightened. The problem is that the support is really terrible. The owner (sergey) is rude, arrogant, does not read anything, and does not accept any complaints. If he thinks you mean something negative on the forum he just close your account. This is not a big software company that cares. This is a 1 guy that can just tell you once; Hey, you are not allowed to work with my software anymore, from now.. Then what.. I really like the software, but I am getting a littlebit scared about the way the owner cares about his customers. I hope he will understand sometime that customer satisfaction is important. The software on its own would be definitely 5 rating.


