FuzzyReviews of yourfuzzy.com

Today was great ! Shyann and Kay was absolutely fabulous:) definitely made sure me and my girls didn’t go thirsty!!!’ Go See those beautiful girls

Never shipped and do not reply to emails.

Habe Hundebett in September 2025 bestellt und bezahlt, die habe Ich in juli 2026 bekommen, allerdings beim 5 Polster habe nur 1 Überzug bekommen.Beim Fuzzy shop bestelle Ich nicht mehr!!!!

I placed an order for a dog car bed which looked just right for my dachshund on the 4th June 2026 and I still have not received it. I have tried to contact the company several times with no success.I have asked them for a refund but all I get is a generic email saying they have received my query, but they NEVER answer my question. As one other unsatisfied customer said Funny fuzzy don’t deserve any stars. Be warned anyone tempted to buy anything from them! I wish I had looked at the reviews before ordering.

They don’t deserve any stars - SAVE YOUR MONEY ITS A SCAM COMPANY!!!! I placed an order and subsequently emailed to cancel it. They didn’t respond. I have now sent SIX emails asking to cancel my order and they haven’t responded to one single email. Took my money though!!

Terrible experience. Firstly they advertise as a uk company. They are not. The products come from China. They send you Chinese tracking order which you can read and then tell you it’s royal mails fault. Never arrived. Have put in a complaint to klarna. Awful company. Don’t use.

Ordered a dog bed, which was supposed to be sent with a free dog toy, but the free dog toy wasn’t sent. I received no apology or acknowledgement of this. The bed was good quality and a lovely item, however too small for my dog so I contacted them to return it - I was first of all asked if I’d accept a 20% refund to keep the item, which I declined. The amount increased to 40% but I also declined it, stating I want to return it and have a FULL refund. They gave me the address to return the item to, which was to be paid by me - no issue. I’ve now sent them photos of the item packaged (as requested) and tracking details from the parcel label and I wait for my money to come back. Despite this, they then asked for proof of postage which I’ve replied with. All in all it’s been a very tedious process and I’ve had to send far too many emails, just to return an item which isn’t suitable for my dog. I still look forward to my refund. I have lost faith in them refunding me given the constant back and forth and emails stating they’ve had to refer my emails to another team, so I raised a PayPal case - the company have since told me via email that they can’t refund me unless I close my case…. That is NOT how it works. I’ve said I will cancel the case if my refund is arranged. Otherwise I will continue with PayPal.

Recently ordered a huge padded dog bed for my Rottweiler. It came quickly and was just as described. Only issue was with the tracking which didn't seem to recognise the code which was a bit worrying but arrived safely none the less. Seen some of the reviews and you must make sure you order the correct size of product for your pet otherwise you will obviously be disappointed and not their fault!