Yves RocherReviews of yvesrocherusa.com

Taylor, the Beauty Advisor, is extremely knowledgeable and helpful. Her customer service is outstanding.

i made a purchase of almost 100 dollars on black friday and i never received the package they claimed to deliver to me on december 6, 2024. i contacted them many times and even filled out a form about it and they told me that they would resend it to me but that they were busy during the new year and that i should be patient. i think i was patient enough because today is the 4th of february and they still haven't sent me anything and they only respond to my emails automatically. scammers !!!!! Translated with DeepL.com (free version)

bongjoon494@gmail. I’m very happy when they help me out with 1667$ hours ago here

Terrible customer service I have sent an email this morning about my three review points being added to my current points of 391. 150 need to be added for a total of 541 points in the loyalty club program. These reviews were completed on Tuesday and have yet to be added we are going on the 4 day now. I also messaged online and no one has bothered to respond at all. I need this added so I can take advantage of the sale before it ends and before the products are sold out.

I would like to express my gratitude and appreciation to you all about your amazing products. I am obsessed about every product I purchased. Wow ❤️

Au top Ça fait des années que je suis ravie de vos service que ça soit dans vos boutique ou sur votre site. Tes très attractif et de qualité En plus tjs un cadeau qui fais très très plaisir

Misleading. They say they will ship with USPS, but they actually use FedEx Smartpost first before handing it off to USPS. FedEx Smartpost is absolutely terrible and can take up to a month to get your package. Be aware of this before buying from their website.

They are horrible! They don’t answer the phone, the girls that work their are rude and can’t process your info or orders correctly. I can’t believe they are in business. I hope they go out of business. Look at ALL the bad reviews they have on google and everywhere else. Their products are nothing special. Everyone needs to report them to the BBB.