Dave W.
Posted
Yikes the reviews.. my issue, the back button doesn't exit the app. its app basics 101.
I'm the IT guy and I need to deploy this to a company and we need it to be locked down as the tablets will have a few uses and be in the public's hands. So knox was selected and as we only need a couple of apps, so it makes sense to use Kiosk mode. Well good luck getting out of the app and back to the kiosk app. (kiosk mode doesn't have a home button for obvious reasons.) its app 101 basics if you click back enough times it should exit back to the prior screen. Any app that can even get that basic item right screams red flag. It might be once the app is signed in it works and this is a bug on the logon screen and I'll update if that is the case but still. I shouldn't get stuck there. Coming up on a month since I contacted the provided address, also asked my customer to reach out to get me a contact and nobody has come back to me. Have also found a few bugs in the system on the two items they asked me to help them with, so just going to drop another star for now. 5 stars are waiting... All you have to do is your job. Update, Issues never got resolved and my customer is now using someone else's software.
Response from Zenoti· Jun 27, 2025
Hi Dave, thank you for taking the time to leave a review. We regret to hear of the difficulties you’ve faced with our app and would like the opportunity to provide a solution to these issues. We ask that you please reach out to us at [email protected] and provide more information about your business. Once we have additional details, our team will be able to take the appropriate steps ensure your concerns are addressed. Thank you.