CrossFit
Posted
Help and assistance is always great
Help and assistance is always great, functionality of the system is not always as good as it could be.

Average
335 reviews
Zen Planner is an all-in-one software solution that powers every aspect of managing a fitness business. More than member management software or a CRM - it's a game-changer that helps you transform your gym. Simplify daily administrative with member and staff management, automated billing, and revenue recovery. Keep track of your member's progress with workout, skill, and belt tracking. Attract and convert new leads with a branded website, AI-driven tools, and automated marketing campaigns. The Campaign Marketplace, Zen Planner’s Quick-Start Marketing Toolkit, offers over 50+ prebuilt email, website and SMS campaigns to help you re-engage clients, promote new programs, and drive results effortlessly. Connect with your leads and members through integrated chat, 2-way SMS, and voice calls. Manage your member engagement, sales, and marketing from one place. Access all these features through the Zen Planner app that lets you manage your business anytime, anywhere.
Zen Planner (zenplanner.com) has 335 customer reviews on Consumer Courier, with an average rating of 3.8 out of 5.
335 approved reviews, newest moderated first
CrossFit
Posted
Help and assistance is always great, functionality of the system is not always as good as it could be.
CrossFit Meat F.
Posted
Perfect soft for any fitness.
Andrea
Posted
Zen Planner is a great way to track memberships and finances. My members love how easy the app is to use for reserving classes and tracking their results.
Robert
Posted
ZP offers a fully-featured, robust system and customer service is outstanding.
Mike
Posted
Best decision we made as a business. Best customer service we’ve received in any aspect of our business. Must have for any gym.
Kelly D.
Posted
The app is glitchy. The program doesn’t alert us to non-paying members consistently and/or accurately. We have to do audits of every member to get an accurate accounting of what is happening with our members. The customer service line never has enough staff to pick up when I call. They have to get back to me and it’s not always convenient when they call back (ie. during class times).
Annonymous
Posted
Service is pretty good. The platform seems a little unstable and the retails sales side of the software is difficult to use. Some of the service consultants are exceptionally friendly and helpful- but others are impatient and a little rude. They are much cheaper than mindbody- which makes me put up with the inadequacies within the software. For me it's not user friendly. To give you an idea: I would equate it to early windows OS versus apple operating system (Zenplanner being the early Windows OS).
Gina
Posted
Always attentive to detail with great patience and extremely curtious staff!