Paul
Posted
I got the mystery box and am satisfied
I purchased the mystery box and got the 6002b2. I can't lie, it was a little smaller than anticipated, but it worked like a charm. The set up was simple, it held temp, and clean up was super simple.

Great
747 reviews
Z GRILLS is the industry leader and originator of the wood pellet grill! We have been producing grills for more than 30 years. Our products are rated as "2019 best grills" on Forbes' official website! We provide a world-class culinary experience in our customers through our innovative 8-1 grill, providing the ability to grill, smoke, bake, roast, braise & BBQ!
Z Grills (zgrills.com) has 747 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
747 approved reviews, newest moderated first
Paul
Posted
I purchased the mystery box and got the 6002b2. I can't lie, it was a little smaller than anticipated, but it worked like a charm. The set up was simple, it held temp, and clean up was super simple.
Brandon G.
Posted
For my first time trying out my new Z grill I was willing to smoke some burgers. I was super excited to see how it would turn out. I was 100% satisfied with my purchase the burgers turned out amazing and everyone kept wanting more. Can't wait to try a brisket on this bad boy.
Richard S.
Posted
The grill was easy to set up I added the wifi pid module and added the android app to the phone very simple to set it up and started the burn in process. At the top setting the grill did almost hit 500 degrees back it down and it held temp well for the rest of the process. Then we made some smokes peperoni pizza slices.
Ben M.
Posted
Tried out my ZGrill smoker with a pork roast this weekend and added a new smoke tube packed with hickory and mesquite chips—game changer. The smoker held temp like a pro, and the extra smoke from the tube gave the roast a deep, rich flavor without being overpowering. The bark was spot-on, and the meat was super tender and juicy. Cleanup was easy too. Honestly, the combo of the ZGrill and smoke tube took things to the next level. Definitely doing this again.
adam K.
Posted
easy installation and customer service was great when the box was missing a piece.
Ken P.
Posted
I purchased a Z Grills Mystery Box in March 2025 and couldn’t be more disappointed. What I received was cheaply made, arrived covered in leaking oil, and completely ruined my carpet. The product was wrapped in a plastic bag soaked in oil that had seeped through the box — a total mess. Beyond the packaging disaster, the grill itself is low quality. The hard plastic components feel effortless and flimsy. It burns through pellets in less than 4 hours and doesn’t hold temperature consistently, making it unreliable for any real grilling or smoking. This was not only a waste of money, but also a huge hassle. Definitely not the exciting surprise Z Grills promised. I won’t be buying from them again.
Response from Z Grills· Apr 21, 2025
Hi Ken, We’re very sorry to hear about your experience — this is far from the level of quality and care we aim to deliver. We completely understand your frustration and would love the chance to make things right. Please reach out to our support team at [[email protected]] with your order number and photos if possible, so we can assist you further. We value your feedback and will use it to improve both our product packaging and quality control. Thank you for giving us the opportunity to make this right. Z Grills Team
Jason P.
Posted
Have been a GMG guy for 13 years. Decided to give it a try. Easy to assemble and works well.
Chris S.
Posted
Had some trouble with the electronics on my first one but customer service was amazing my new grill works great and look forward to many days on the grill..