Lindsey
Posted
An item was missing from my order
An item was missing from my order. Due to their delayed response I was not refunded by the restaurant. I continue to advocate for a refund and have time stamped emails / calls to validate timeline. Beware and do not use this company to order food online!
Response from Zingmyorder· Aug 29, 2025
Sorry you had an issue with your order at a restaurant. Please contact [email protected] to help resolve your issue. Order cancellation refunds are processed immediately and seen in 2-3 business days. Missing item orders refunds are accepted or rejected by the restaurant on the tablet. Restaurants use zingmyorder to manage their online ordering and marketing.



