Dan O.
Posted
Software never worked for me, zero support
Software never worked for me. No support replies. Can't even cancel billing. Pathetic, and honestly they shouldn't be allowed to even accept payment in my opionion.

Excellent
93 reviews
PPC on Autopilot. Because Time is MoneyZon.Tools is the leading Amazon Advertising Optimisation Platform that helps retailers, brands and agencies grow revenue and increase profitability on Amazon.Zon.Tools optimises billions of keywords for thousands of retailers around the world selling on Amazon marketplaces.Founded in 2017, Zon.Tools uses proprietary algorithms in a simple SaaS interface. The company combines best-in-class technology with deep domain expertise in selling on Amazon.Visit SitePricingTutorialsFREE Keyword ResearchFREE Reverse ASIN ToolFacebook Group
Zon.Tools (zon.tools) has 93 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
Showing 9 reviews with 1 star · Clear filters
Dan O.
Posted
Software never worked for me. No support replies. Can't even cancel billing. Pathetic, and honestly they shouldn't be allowed to even accept payment in my opionion.
LT
Posted
I have been unable to log into the PPC dashboard for almost two weeks now, with no help from customer support. I have tried contacting via three different email addresses. The only communication I have received was a few days into the issue which stated a developer was working on it and then they stated it was fixed. It was not fixed and I have now been ghosted. Has this site been abandoned? And if so, please provide access so that I can export my data and cancel my subscription.
Fred
Posted
Paid the 30 days trial subscription $1, all that happened is it then spend the next 10 days saying it was updating the connection with Amazon. I emailed the x2 email addresses that I could find for support, not reply for 7 days. I did manage to cancel the subscription and my card details from the zontool 1.0 link, but this is either an abandoned project or a blatant con to get money from people. Worst customer service of any company I've used - there just isn't any. Waste of time and money
Al S.
Posted
This tool / app seems to be an abandoned project. Charged the first fee but that's where app setup stopped working. Stuck in "Please wait while your account is being setup..." and had not even created the account you can log in. Thankfully I was able to find half-made account dashboard in their version 1.0 to cancel subscription. I emailed 3 separate times to various emails I could find for them and no answer for a week.
Top R.
Posted
Unfortunately as other customers have reviewed the support is non existant. Had issues with logging in, password reset doesn't work as states email not registered despite getting account emails. Emailed twice and no reply, software not working as advertised either as no automations happening. Save your money and time and shop elsewhere.
Mark
Posted
This is too bad Service. They can not control the PPC and bid or any metrics. I had a very bad experience, they stole money from my card even though I didn't use them. I filed a dispute with my bank. Terrible.
Samuel G.
Posted
So bad service, I am waiting from yesterday’s for there’s response, I was email them 3 to 4 times but there’s no single response from zon.tool support team. I don’t know why they are irresponsible.
Harshad K.
Posted
Didn't work out as expected or hoped. Sales went down and ACOS went as high as 450% in one of campaigns set under PGN. A nightmare experience for us! Going back to manual for campaign management :(
Response from Zon.Tools· Nov 25, 2021
Hi Harshad, We are saddened to hear that your results were not what you expected, but we are more saddened by the way how you ended things with us and not let us further help you resolve your issues. We could have helped you and get you assisted to proper setting up your account to get better results. There are many various reasons why you didn't get the results you are hoping for and that is why we are here to help. If you gave us the chance we could have worked things out. We are still willing to repair this situation and further help you. We've also contacted you via email and we would want to get things sorted. Please do let us know if you are still interested, please do contact us at [email protected] Hoping to hear from you soon!