Viana L.
Posted
Excellent service
Excellent service! Very grateful for the help in booking a room. Looking forward to booking again.
Response from accessibleGO· Apr 3, 2024
Thanks! Much appreciated!

Excellent
61 reviews
accessibleGO is the first-ever hotel booking service built exclusively for people with accessibility needs. With proprietary accessibility information for thousands of hotels across America, special discounted rates, an unparalleled customer service experience, and access to a dynamic community of like-minded travelers, you can trust that when you book with us— we’ve got your back.
accessibleGO (accessiblego.com) has 61 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
Showing 59 reviews with 5 stars · Clear filters
Viana L.
Posted
Excellent service! Very grateful for the help in booking a room. Looking forward to booking again.
Response from accessibleGO· Apr 3, 2024
Thanks! Much appreciated!
Barbara W.
Posted
Patch was so thorough and detail oriented for addressing our needs in rooms. This was the first time using the service and I HIGHLY recommend it! In the past, we have made our own reservations and asked questions ahead, but never as thoroughly addressed them as AccessibleGO. On our past arrivals, even though verified as best we could, we would still go in closing our eyes and crossing our fingers, hoping everything was as stated. With Patch doing the leg work and gathering pictures that even included measurements with a carpenter's tape, we feel much more secure. She even requested that they put a note to not adjust/move the room to another prior to our arrival. Traveling can be difficult at times with a disability, but this is one way to decrease that stress and increase the pleasure of the experience
Response from accessibleGO· Mar 23, 2024
Thank you for your amazing feedback Barbara! It was a pleasure assisting you! Also great to know that Champaign-Urbana, Illinois is top notch for finding open bed frames!
Brecca C.
Posted
Excellent communication from acessible go! So appreciated their service.
Response from accessibleGO· Mar 21, 2024
Thank you for your kind words Brecca! We appreciate it!
Jesse A.
Posted
They followed up with the hotel to make sure I was accommodated.
Response from accessibleGO· Mar 20, 2024
Hi Jesse - thank you for the feedback! We appreciate it! Happy to help in any way we can.
Jenny H.
Posted
The kindness, care, advocacy and communication were amazing. I had no idea this would be included when I booked through accessibleGo. I will definitely use it again when traveling.
Response from accessibleGO· Mar 18, 2024
Thank you for your kind words Jenny! We appreciate it!
Andrew L.
Posted
They were quick and thorough. Thanks!
Response from accessibleGO· Mar 6, 2024
Thank you for the kudos Andrew! It was a pleasure to help!
Taylor
Posted
Received an email from accessiblego that they contacted hotel on my behalf to ensure that I would have an accessible room when I arrive. Those conversations haven’t always gone well when reaching out to hotel myself so I am grateful for a liaison.
Response from accessibleGO· Mar 5, 2024
Thank you for this feedback Taylor! We are here to make the travel process easier.
Howard Jay K.
Posted
There is NOTHING comparable in the on-line travel sector! Personalized service! My request was for international travel, which AccessibleGo hasn’t yet fully rolled out, but the service I have received is actually better than my American Express Platinum Card travel services. We travel often and intend to make this company our go to venue when the need arises.
Response from accessibleGO· Feb 28, 2024
Thank you for your incredible feedback Howard! We sincerely appreciate it. It's been a pleasure to assist you!