adsitco.comReviews of adsitco.com

Response from adsitco.com· May 16, 2017

Armindo, Thank you for your order and review. It is open and honest reviews like yours that push us to continue to improve everyday. Yes we did receive your item for the two items that you ordered online from our clearance (80% discount) section. Yes unfortunately the $395 door panel that you purchased for $79 was sold out. Yes a full refund for this part and shipping was issued back to your credit card before the order was completed. We apologize but this occasionally does happen with our clearance items that sell out before we get them removed from the website. The other item was the sunroof headliner for $138 that you paid $27.60 for that ended up being the wrong color. Again this was a clearance item that we shipped to you. After you received it you did notify us of the color issue. We are not certain if the wrong part was shipped or mislabeled but it certainly was not what you ordered. For that we are extremely sorry. As soon as you notified us of the issue we issued a full refund for the wrong part sent and the remaining shipping charges. At this point you have been fully refunded for the one item that was charged and shipped to you incorrectly. If you have any other issues let us know. We look forward to serving you and all your future Mercedes Parts needs. Sincerely, The Adsit Company 800 521 7656 www.adsitco.com