Blake J.
Posted
Great service
Great service! They saved me a lot of time from having to add sensors to customers vista 21IP panel. Customer service is always courteous. I would recommend them to anyone that comes my way.
Excellent
471 reviews
Alarm Grid is listed under Home Improvements.
Alarm Grid (alarmgrid.com) has 471 customer reviews on Consumer Courier, with an average rating of 5.0 out of 5.
471 approved reviews, newest moderated first
Blake J.
Posted
Great service! They saved me a lot of time from having to add sensors to customers vista 21IP panel. Customer service is always courteous. I would recommend them to anyone that comes my way.
Todd A.
Posted
The Alarm Grid team is awesome! First off for a DIYer their website articles, youtube videos are an absolutely amazing resource. I'm happy to sign on with their team as a full service monitoring solution. Their customer service is superb and very pleasant to work with over the phone.
Alexander Z.
Posted
After self-installing my Honeywell Lyric security system, I had the pleasure of dealing with Dylan to activate the monitoring services. He was very quick and courteous and professionally answered all of my questions as we moved through the process. So far my experience with both Dylan and Jarrett from the customer service team has been great! I would highly recommend these guys and Alarm Grid to anyone looking to build their own alarm system at competitive prices! Thanks again guys! Alex Z
BT
Posted
There was an issue linking my new FOB to the panel. Not sure why this issue even existed in the first place, but I guess there will be some issues. Sophie Tardif at Customer service was very good and we got the issue resolved. I have had all good experiences with Alarm Grid's customer service.
Jason B.
Posted
If you're looking for a monitoring company for your Honeywell security system, this company is your go to. Dylan helped me get everything linked up with their systems and went above and beyond to explain things about the system to me. He was extremely knowledgable. It was very much appreciated and I highly highly recommend them.
Bazile L.
Posted
With the assistance of Alarm Grid staff I was able to upgrade my system to dual path Internet/Cellular Data monitoring and drop my land line. Jarrett helped me determine that my existing control panel was current and all I needed was an LTE communications module which I was able to install. This is an excellent company! Their online information is quite thorough and enabled me to do research prior to contacting anyone there. Thank you, Jarrett & Bryce for a smooth conversion. I will use Alarm Grid for other properties that need monitoring as well.
Ken
Posted
After working with many alarm companies over the years, this one is truly unique in its level of response and customer support. Dylan was EXTREMELY helpful in getting me through a couple of technical issues in getting my alarm system clear of errors and online.
Blake A.
Posted
Great help bryce