Taylor K.
Posted
Great Customer Service
They originally sent me the wrong cover of the book I ordered which isn’t a big deal and they were so nice when I emailed about it and they immediately sent me the new one and even let me keep the other one!
Average
146 reviews
American Book Warehouse – We are the number 1 place to find cheap textbooks online. Visit us to buy used textbooks, college textbooks. We focus on student needs in the United States.
American Book Warehouse (americanbookwarehouse.com) has 146 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
146 approved reviews, newest moderated first
Taylor K.
Posted
They originally sent me the wrong cover of the book I ordered which isn’t a big deal and they were so nice when I emailed about it and they immediately sent me the new one and even let me keep the other one!
Gabrielle
Posted
My first book order didn’t show, but when I contacted customer support they were diligent it responding & fixing the issue. Now I got my book & I appreciate their help!
Kevin
Posted
A book I ordered turned out to be out of stock. The folks at ABW could not have been more gracious in helping me locate an alternative title for no additional cost. Their communications are clear and prompt. I will buy from ABW again.
B H.
Posted
I ordered a language book to help with my studies. The book I ordered ended up being out of print, but their customer service department kept trying to track down a copy for me, and kept me updated. Sadly, we were never able to track one down, but American Book Warehouse was fantastic throughout the entire process. They helped me find an alternative that met my needs. I highly recommend them!
Monica
Posted
Purchased a book even though it was not in stock. Customer service was quick and efficient; absolutely no problems. 10/10 Would use this store again!
Amanda
Posted
Recently made a purchase but the book was sold out. Customer service was very helpful and quickly provided a refund. I was also offered a discount for a future purchase for the inconvenience. I would purchase here again.
yeahhh Y.
Posted
got my book quickly. Support was quick to respond with the tracking info when asked for it!
Jonathan H.
Posted
I placed an order and the pictures showed a different book than what was ordered. The book i ordered was one word different and it is very easily overlooked especially when they put the wrong book in the diagram. I immediately noticed it after ordering and called and emailed them trying to cancel the order, never reaching anyone. 2 days have passed with no reply. Very unprofessional and I will never buy from them again.