Americas Preferred Home Warranty Reviews | Read Customer Reviews of aphw.com

Americas Preferred Home Warranty Reviews | Read Customer Reviews of aphw.com

Americas Preferred Home Warranty reviews

1,785 approved reviews, newest moderated first

Kim P.
Posted Feb 10, 2026
Sherry is very friendly and so nice to…
Sherry is very friendly and so nice to speak with, I really appreciate good customer service and I appreciate that she told me she would call me several times throughout the year just to check and see how everything is going… Thank you so much for all your help Sherry!
Response from Americas Preferred Home Warranty· Feb 11, 2026
Hello Kim, Thank you so much for your kind review! We’re happy to hear that Sherry was friendly, pleasant to speak with, and provided such attentive customer service. We truly appreciate you taking the time to share your experience! Our blog is full of useful information that can help you to avoid unwanted future repairs, like this article with DIY furnace maintenance tips that can help your furnace last longer, potentially saving you money on heating bills and repair costs for years to come (http://bit.ly/4h2OErk). Respectfully, Customer Care Team
Report
Kevin Schork Evelyn O.
Posted Feb 10, 2026
Jackie was very helpful and she…
Jackie was very helpful and she provided us with a great customer service. We forgot about this warranty but I am glad that she called us to remind us about our renewal coming up
Response from Americas Preferred Home Warranty· Feb 11, 2026
Hello Kevin and Evelyn, Thank you for your kind review! We’re glad to hear that Jackie was very helpful and provided great customer service. We’re happy she was able to remind you about your upcoming renewal. We truly appreciate your feedback! Your warranty includes coverage for a wide range of items throughout the home and attached garage. Check out the following link to learn more about what’s covered (https://bit.ly/2WwrHqZ). Respectfully, Customer Care Team
Report
David Downs Kimberley D.
Posted Feb 7, 2026
We are new to APHW
We are new to APHW. I have made only 1 claim. I was impressed with how efficient the process was. I had trouble at first finding a plumber. APHW sent me a list of plumbers in the area. We needed a new kitchen faucet. The plumber spoke with the APHW representative at our home. We found a faucet online and got it approved all on the same call. It was very easy!
Response from Americas Preferred Home Warranty· Feb 9, 2026
Hello David and Kimberley, Thank you for sharing your experience! It’s great to hear the claims process was efficient and that support was provided in locating a plumber and approving the kitchen faucet so smoothly. Did you know that we offer a more convenient way to pay on future claims? APHW offers ACH reimbursements directly to your bank account. See the following link for more information (http://bit.ly/3ILQLTC). Respectfully, Customer Care Team
Report
Micah L.
Posted Feb 6, 2026
Amazing call
Very knowledgeable, helpful, kind, and one of the best phone calls I’ve ever had with America’s preferred Home Warranty. I now understand my warranty and how it works.
Response from Americas Preferred Home Warranty· Feb 6, 2026
Hello Micah, Thank you for taking the time to leave such a thoughtful review. We’re glad to hear Maria was knowledgeable, kind, and able to clearly explain how your warranty works. We appreciate your feedback. To make your experience even better, don’t forget you can manage everything right from our online Claim Center, where you can review, track, and manage your claims with just a click. You can check it out here (https://bit.ly/3Q4YzP7). Respectfully, Customer Care Team
Report
Richard & Tracy S.
Posted Feb 6, 2026
Sherry was very pleasant and thorough
Sherry was very pleasant and thorough
Response from Americas Preferred Home Warranty· Feb 6, 2026
Hello Richard and Tracy, Thank you for the lovely feedback! We’re so glad to hear Sherry was pleasant and thorough. We appreciate you taking the time to share your experience. To make the experience even better, we also offer free access to our helpful blog. Check out our catalog of articles and videos containing easy tips and tricks to help keep your home systems and appliances running smoothly (https://bit.ly/3ui32FR). Respectfully, Customer Care Team
Report
Lori K.
Posted Feb 6, 2026
Courtney was very knowledgeable and…
Courtney was very knowledgeable and helpful
Response from Americas Preferred Home Warranty· Feb 6, 2026
Hello Lori, Thank you for the kind feedback! We’re so glad to hear Courtney was knowledgeable and helpful. We appreciate you taking the time to share your experience. Our blog is full of useful information that can help you to avoid unwanted future repairs, like this article with DIY furnace maintenance tips that can help your furnace last longer, potentially saving you money on heating bills and repair costs for years to come (http://bit.ly/4h2OErk). Respectfully, Customer Care Team
Report
Kaitlyn P.
Posted Feb 6, 2026
Debbie was great!
Debbie was great! She gave me all the information I needed to know about my renewal and also told me about a new service they recently added. Very informative call!
Response from Americas Preferred Home Warranty· Feb 6, 2026
Hello Kaitlyn, Thank you for your feedback. We’re glad Debie was able to assist with your renewal and share information about our new service. We appreciate you taking the time to leave a review. Did you know that we offer a more convenient way to pay on future claims? APHW offers ACH reimbursements directly to your bank account. See the following link for more information (http://bit.ly/3ILQLTC). Respectfully, Customer Care Team
Report
Daniel R.
Posted Feb 6, 2026
Review
Informative
Response from Americas Preferred Home Warranty· Feb 6, 2026
Hello Daniel, Thank you for your feedback. We’re happy to hear that Sherry provided informative service and appreciate you sharing your review. We can also assist our homeowners with our online Claim Center, where you can review, track, and manage your claims with the click of a button. Explore it here (https://bit.ly/3Q4YzP7). Respectfully, Customer Care Team
Report