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Aqara Reviews | Read Customer Reviews of aqara.com

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Aqara

Appliances & Electronics

AqaraReviews of aqara.com

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3.8

Average

159 reviews

Aqara3.8

Reviews159 About Contact

About Aqara

Aqara is listed under Appliances & Electronics.

Aqara (aqara.com) has 159 customer reviews on Consumer Courier, with an average rating of 3.8 out of 5.

Also known as: aqara.com
Website: aqara.com
Category: Appliances & Electronics
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 4% of reviews.
Most recent review: October 2026.

How we calculate scores

Rating breakdown

5 star69%
4 star2%
3 star1%
2 star3%
1 star26%

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aqara.com

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Aqara reviews

Showing 109 reviews with 5 stars · Clear filters

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Roman V.
Posted Sep 24, 2026
Big thanks to Aqara
Big thanks to Aqara technical support! They solved my problem quickly, communicated clearly and were genuinely helpful. Great service
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Latti
Posted Sep 23, 2026
Aqara U200 defekt, Austauschgrät schnell bekommen
Als ich technische Probleme mit meinem smarten Türschloss U200 bekam, wandte ich mich an den Support von Aqara. Die Mitarbeiter waren sehr bemüht mir dabei zu helfen das Problem zu beseitigen. Am Ende wurde mir zugesagt dass scheinbar defektes Schloss auszutauschen. Alles ging sehr schnell, verständnisvoll und freundlich! Herzlichen Dank
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Mark M.
Posted Sep 23, 2026
Listened and acted
represented both the company and the customer well in my opinion
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Carlos R.
Posted Sep 22, 2026
They took care of a defective unit…
They took care of a defective unit EXTREMELY fast.
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Pascal G.
Posted Sep 22, 2026
Great Support
Great Support. They answerd my mail on sunday and send me a new device the next day. Perfect and fast support
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Didier D.
Posted Sep 22, 2026
Support to complex issue
I've opened a ticket regarding a complex issue and I've been impressed by the ability of the customer service to solve it.
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Sander
Posted Sep 22, 2026
Very quick response and good
Very quick response and good
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Michael H.
Posted Sep 21, 2026
Helped troubleshoot
Helped troubleshoot, and then escalated to a replacement device without any headache
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