AqaraReviews of aqara.com

After nearly two years of usage, mu u200 was not working well anymore. I provoded to aqara the video of the problem and after having analyse it, they sent me a new device. Thanks a lot!

Great and fast support from the team.

The service was very good and the questions help me to understand the issue. Also there wasn’t this templates like , oh I am so sorry you have this issue etc . It was a really support experience

Der Kundenservice ist sehr gut. Es wird schnell geantwortet, man sucht nach der Ursache und am Ende gibt es eine zufriedenstellende Lösung. Ich bin vollkommen zufrieden.

Perfect support. I really appreciate for fast solving my issue.

The excelente service and the speed of the response

Had a great experience with Aqare customer service folks. I had a problem (self inflicted) with my U400 lock and your customer service representative (Artem) was especially helpful in resolving my problem promptly and with a professional level of attention. Truly a good company to do business with and I will highly recommend them to my friends.

Great communication, fast response and my issue was resolved. The replacement has been installed and is working as it should. Thank you for the great customer support!