Gilberto
Posted
Great experience work was quick and…
Great experience work was quick and well done.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.

Average
792 reviews
As a nationwide network of company-owned locations, we provide expert heating, air conditioning, plumbing, and sewer and drain services to homes and businesses. Our Commitment to Comfort means you can always count on our courteous, professional technicians, plumbers, and home comfort advisors to deliver exceptional service and get the job done right—the first time.
ARS/Rescue Rooter (ars.com) has 792 customer reviews on Consumer Courier, with an average rating of 3.5 out of 5.
792 approved reviews, newest moderated first
Gilberto
Posted
Great experience work was quick and well done.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
Cory
Posted
They were friendly and professional and fixed our issues
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
refifda
Posted
I had my system inspected, now found a company i would trust should i need repair or replacement. Kenny was professional, informative and caring. It was not an up-sale visit. They are direct and well worth the money.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We're pleased your service visit went smoothly.
Cuky
Posted
What made my quarterly check positive experiences because of my technician, Mr. Oz. I trust him completely that he will give me an accurate report on how well my AC or furnace is doing. I trust that he will keep my unit working and repair what shows signs of wear. He also tells me what to plan for in the future in terms of possible replacement. I appreciate this because I understand that replacement happens and being able to plan for it financially guess my peace of mind and trust
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Eric L.
Posted
ARS tech Sam was on time, thorough and professional. He addresses the issue and provided a detailed explanation. Would highly recommend ARS again!
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Master L.
Posted
Great Service
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
JULIE
Posted
The young man was very nice and accommodating but was unable to get the clog cleared. So not 5 star this time.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for your review and your business! If there is anything further we can do to assist you or a manager you would like to speak with, please reach out to us privately and we would be happy to connect you.
NATALIE
Posted
I was over charged for the work that was done.NEVER GIVEN THE SENIOR DISCOUNT,I called 3 times for a revised invoice, 5/26/2026, Kirk the plumbing manager assured me it will be address/corrected and Iwill be refunded $91.00 to my Credit card ,I have called several times in reference to this matter,"NO REPLY" I last spoke to April 6/4/2026,I received no revised invoice and no senior credit. This is the last time I'm going to use their service.(I did because they are the people who installed my Carrier central air. TERRIBLE COMPANY, AND I WILL NOT RECOMMEND THEM TO ANYONE THAT ASK ME FOR A REFERRAL. NATALIE ALEXANDER
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for your review and your business! We apologize that this visit did not meet your expectations. Please reach out to us privately with the best phone number to reach you, so that we can make it right.