Excellent
131 reviews
Barcode FactorySince 1994, The BarcodeFactory, (Paragon Print Systems, Inc.), manufactures stock and custom labels for thermal printers, thermal ribbons and all labeling applications. We are a Premier certified partner for Zebra Technologies, Honeywell, SATO, TSC, Datalogic, Citizen and all other major brands of label printers. We also carry a full catalog of barcode readers, mobile computers, POS Systems, ID Card, RFID, Software, and more. We are a full solutions provider, with a focus on customer support, providing value and efficiency for your business.
Barcode Factory (barcodefactory.com) has 131 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
131 approved reviews, newest moderated first
Drew
Posted
Marina Y was a very polite and professional sales associate that help me choose a product that was right for my application. After 6 days I called looking for tracking and they had not gotten it shipped yet. Dave from customer service was rude and short on the phone (NOT GREAT WITH HIS CUSTOMER CARE).
Detty Coffi W.
Posted
Jen D. the best. Any help anything I can message her she will provide help and solution. Great Job Jen D.
Cayden M.
Posted
My longstanding trust in Barcode Factory was reaffirmed in my recent experience. A quick online chat led me directly to my account manager, who efficiently offered a recommendation and a follow-up quote. The product arrived within days and has been performing perfectly—a completely seamless process from start to finish.
Outside The Box I.
Posted
Jen D is always great to deal with. Quick responses and outstanding customer service!
Justin
Posted
Jen D has been a great help to me and my team! She is quick to respond and goes above and beyond to help with finding solutions, even when they are not straight forward!
Diana
Posted
I ordered a label online and reached out to customer service regarding the shipping/completion date. I received an immediate response from Jen that they were waiting for a part to arrive before production could begin. There was no specific lead time that Barcode was able to provide as to when they could ship my labels. Instead of providing me with a false ETA, I received full transparency. Jen stuck with me for all updates and truthful information she could provide.
Emily
Posted
Working with Jen has been more than just a typical vendor-rep experience — it’s felt like having a true partner who genuinely cares about our success. She doesn’t just respond to emails or process orders; she anticipates our needs, checks in on stock items without being prompted, and always follows through with care and precision. In a fast-paced environment where things can easily fall through the cracks, Jen brings a level of consistency and commitment that provides peace of mind. Her attention to detail, proactive mindset, and willingness to go the extra mile have had a real impact on our workflow. It’s rare to find someone who combines professionalism with heart the way Jen does. I’m incredibly thankful for her support and proud to work with someone so reliable, thoughtful, and driven.
Mark F.
Posted
Had a great experience working with Jen. We had particular needs for a couple of projects and Jen really came through for us
