Shirley
Posted
So far so good
Works when it is worn, although when we needed it one day and pushed the help button nothing happened. Has been fine since that day.

Excellent
2,883 reviews
Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
2,883 approved reviews, newest moderated first
Shirley
Posted
Works when it is worn, although when we needed it one day and pushed the help button nothing happened. Has been fine since that day.
M S.
Posted
In reality, we did not have the system long. It was very easy to order, install and return. My one concern, which was a major concern was that my father's phone was turned off due to a move in the middle of the night(3:00 a.m.), that is another review. The machine called out for him to call. I got there at 8 in the morning and couldn't disable it...only a small problem. BUT...why when my father didn't call and they couldn't reach him, did they not go down the call list? I also called the non-emergency police number to advise them that there wasn't an emergency should they receive a call from Bay Medical and to ask if they had received a call and they hadn't. Fortunately, not a life threatening situation, but easily could have been.
Debi B.
Posted
Ordering was very simple with no hidden costs...installation was very easy and customer service was very helpful and cordial...would recommend this company to anyone who is looking for this kind of service.
Response from Bay Alarm Medical· Jan 25, 2017
Hi Debi - Thank you for your feedback. We are glad that our no hidden fees, easy installation and customer service team has pleased you so far. Thank you for choosing Bay Alarm Medical. Give us a call if there is anything else we can do for you. Sincerely, Bay Alarm Medical
Customer
Posted
Answers to calls are prompt, courteous and thorough.
Pleased C.
Posted
No problems. The alarm was accidentally triggered and the response from Bay was immediate and efficient.
pat L.
Posted
I have to say this was the easiest set up than I've had in a long time. No special tools needed, no lengthy directions to read. Take it out of the box, plug it in to the wall and the phone jack and bingo, we're done. It gives me and my family peace of mind having it in my home. I had a series of falls recently so that's what made my family talk to me about have an emergency response system for my home. I live alone so I know I can always get help if I need it.get
Response from Bay Alarm Medical· Jan 25, 2017
Hi Pat - Thank you so much for your feedback. We are so glad that you have an easy time setting up the system. We are also glad to know that you and your family finally have the peace of mind you deserve. We hope that you do not have to use the system and no falls occur for your, but if there is an emergency we are here for you! If you have any questions feel free to give us a call. Best regards, Bay Alarm Medical
Janice M.
Posted
Very happy./ No problems.
Cindy D.
Posted
After much review of different companies available this one had the best reviews and products for us. Trial tested the alarm and got immediate responce. VERY reasurring for when I'm away and husband might have an emergency.