Bay Alarm MedicalReviews of bayalarmmedical.com

Clear helpful customer service support

My customer service agent, Jason, was very knowledgeable and stepped me through the testing of my devices to locate the device with the low battery. He is now shipping me a replacement battery free of charge as well. Excellent customer service and customer support!

Austin was very informative and made sure I understood his instructions.

Customer service was helpful, though you really need to work on glitches in your online set-up form so no one has to call customer service about those problems.

Great company that sets a high standard when it comes to customer service! I trust these people and let me underscore People! No AI thing going on here. You can’t go wrong with this company when it comes to protecting your loved ones.

Austin was very helpful and informed us on all aspects of the alert system. He also called us back at a later time so we could set up the system and test it. Great service and thank you so much again Austin for your help.

Easy to order, use and cancel due to my father going to a nursing facility. Would like to see a better return process which includes a box and label

Very polite, helpful and efficient. Didn’t have long wait to get through by phone.