Lena E.
Posted
Sehr schnelle Reaktion und sehr kulante…
Sehr schnelle Reaktion und sehr kulante Lösung!

Great
693 reviews
beanz.com offers 100+ specialty coffees at roaster-direct prices, always freshly roasted and delivered to your door. Simply select choose from a collection of our curated coffees of small batch speciality roasters and get free delivery on your subscription. Not sure where to start? Barista’s Choice is specially designed for the curious and trusting. We help you find new flavours and roasts that will expand your coffee experience, no matter how you brew at home. When you subscribe, each delivery will provide you with a new coffee and a new opportunity to explore different origins and flavours. Just tell us how often, how many bags (minimum of 2), and how you like to brew. We’ll take care of the rest. Look forward to a new experience in every delivery.
Beanz (beanz.com) has 693 customer reviews on Consumer Courier, with an average rating of 4.2 out of 5.
693 approved reviews, newest moderated first
Lena E.
Posted
Sehr schnelle Reaktion und sehr kulante Lösung!
Heike V.
Posted
Der Kontakt war sehr freundlich, schnell und hilfsbereit...
Frank
Posted
Im Kaffee-Abo ist nicht intervallgerecht geliefert worden. Auf meine Mail habe ich innerhalb von wenigen Stunden eine sehr effektive Rückmeldung erhalten. Genau so stellt man sich das vor. Danke!
Herr M.
Posted
Schnell und professionel
Schmidt
Posted
Eine Lieferung hatte etwas Verspätung. Mir wurden direkt im Express zwei kostenlose Tüten Bohnen nach meiner freien Wahl als Entschuldigung zugesendet. Super Service
Jessica M.
Posted
Beanz is my top choice for the freshest coffee beans. I will continue to shop from here for life. The best company for fresh coffee beans ! Customer service is excellent. Never had better customer service than beanz!
Melissa M.
Posted
Ich bin sehr dankbar, dass das Problem umgehend behoben wurde. Vielen Dank.
M. P.
Posted
I bought a Bambino machine October 2023 with an offer of £50 cashback for every 20 purchased up to a maximum of £200 within 2 years of purchase. Initially there was a problem starting the cashback so I assumed (wrongly) the 2 years started from the activation. I have just made my last claim for £50 which has been rejected. My problem is that the online account kept updating with every order towards my cashback so I assumed I was still qualifying. I claimed in good faith but despite 10+ emails I was declined. So if your claiming cashback be aware the cashback status on your account might not be correct.
Response from Beanz· Apr 22, 2026
Dear M. Porter, Thank you for taking the time to share your feedback. We are sorry for any confusion around the cashback promotion timeframe, and we appreciate this has been disappointing. To clarify, the terms and conditions of this cashback promotion allow claims for 24 months from the date the offer was activated. As that 24-month period has now ended, your most recent £50 claim fell outside the qualifying period and could not be approved. We appreciate that you submitted your claim in good faith, and we understand why this outcome is disappointing. Our team is currently reviewing your case and will reach out to you directly as soon as possible. Kind regards, Sage Appliances.