Richard B.
Posted
Ordered a pair of glasses
Ordered a pair of glasses, it said it would take up to 14 days. I also paid for the 2 day shipping. We are beyond 14 days and i have no updates, etc. They tell me its still being processed. They have my money, i have no glasses.
Response from Befitting· Jan 4, 2024
Hi Richard, We sincerely apologize for any inconvenience caused by the delay in your order. It's important to note that processing and shipping times are impacted for orders placed and submitted during the Christmas and New Year's holidays. Please rest assured that your order is actively being worked on, and we are committed to completing it promptly. Additionally, we want to clarify that the 2-day shipping option applies to the shipping timeframe once your order is ready to be shipped and does not include the manufacturing time. Your understanding is greatly appreciated. If you have any further questions or concerns, please do not hesitate to contact our customer care team. They are always at the ready! Happy New Year! Befitting Eyewear



