PEDRO ALCANTARA R.
Posted
It is very useful and everybody cares…
It is very useful and everybody cares and are very supportive.

Great
9,555 reviews
BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
9,555 approved reviews, newest moderated first
PEDRO ALCANTARA R.
Posted
It is very useful and everybody cares and are very supportive.
Marilyn C.
Posted
Betterhelp is a great platform for therapy. If you are not happy with your therapist you can choose another. The support staff are amazing. The therapists are good. It's affordable. There is group therapy available if you want to try that. There's a journaling component. A wonderful service for mental wellness. I have been using therapy to help me with hyper vigilance which happened as a result of family emergencies, but it's also great as a source of consistent support.
Andrea S.
Posted
I was desperate for help. This app has helped me because it’s there when I need it at all times. That was something I didn’t realize would be as helpful to me as it has been
Ahmed Z.
Posted
Best therapy I've received in 8 years
Jessica B.
Posted
Appreciate I was matched with a therapist quickly and could meet with her over a variety of times to accommodate my schedule. Had a good perspective and asked a lot of initial questions via messaging to ensure she understood the issues
Amanda M.
Posted
My experience was absolutely great because I could get help over the video call option with my cell phone. I could send messages into the page as well as do worksheets on my time and review them at the next session. I was not able to contain my anxiety and go to sessions in person at the office, and the scheduling through Better Help is in a easy program to select a date/time. Also, those office appointments were booked months away and I really could have used this option online sooner. Better Help is doing a great service connecting you with a therapist. They ask all types of questions before finding a match which is so much more helpful to connect with someone who is familiar with your concerns and issues. 100% Great Service!
BetterHelp F.
Posted
BetterHelp has saved my life. I started using BetterHelp when I had very little support. My therapist (alongside the amazing staff) have helped me every step of the way through some incredibly difficult times. I can’t say enough incredible things about my therapist and BetterHelp!
Smart
Posted
I did there intro questionnaire to see where it leads, It was pretty long and at the end it asks me to sign up to proceed. If they have horrible practices like this why would you trust there therapy.
Response from BetterHelp· Aug 7, 2024
Hello Smart, Our questionnaire is used to help match our members with the therapist most suited to support them, but we apologize for any confusion regarding how our services are billed. We can confirm anyone seeking services on our platform will need an active membership to speak with a therapist. That said, if pricing is a concern, our Member Success Team is always available to see how we can assist. Just in case there is anything else we can do for you, I am going to request the email address associated with your BetterHelp account. You will receive a form from TrustPilot shortly so we can reach out and assist further. Sincerely, BetterHelp Team