Great
559 reviews
Bike Rent NYCCentral Park Rent Bike is a Member of the BikeRent.NYC group. Bike Rent NYC is the largest local bike rental business in New York City and is the official bike rental company of the NYC Parks. Bike Rent NYC serves New York City residents and visitors alike.
Bike Rent NYC (bikerent.nyc) has 559 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
559 approved reviews, newest moderated first
Joerg
Posted
Booking worked well, also receiving and dropping the bike worked as expected.
Response from Bike Rent NYC· Mar 27, 2020
Hello Joerg, Thank you for riding with Bike Rent NYC! We strive to create great experiences for our guests and work hard to have everything run smoothly and efficiently so we appreciate that this was reflected in your review. We hope to see you again!
LYSNEY
Posted
It was one of the highlights of our holiday to rent a bike and cycle round Central Park. Felt like a teenager again and made a lovely memory with lots of fun and laughter.
Response from Bike Rent NYC· Mar 26, 2020
Thank you for your great review Lysney! We strive to create memorable experiences for our guests and we are so happy that this was reflected in your time with us. We hope that we might see you again someday soon!
Greg
Posted
They were great! I will do his again when I am back in the city.
Response from Bike Rent NYC· Mar 25, 2020
Thank you for riding with Bike Rent NYC Greg! We appreciate your business and the great review. We hope to see you the next time you are in NYC!
thierry
Posted
Sérieux et sans probleme
Response from Bike Rent NYC· Mar 24, 2020
Thank you Thierry. We are so happy that you enjoyed our services!
CLAUDIU
Posted
Nice team and nice service.
Response from Bike Rent NYC· Mar 23, 2020
Thank you for your feedback Claudiu!
massimo
Posted
Ok, it is a good service!
Response from Bike Rent NYC· Mar 23, 2020
Hello Massimo, Thank you for leaving a review for us! We hope to see you again in NYC to earn a 5-star review!
nicolas
Posted
Excelente atención
Response from Bike Rent NYC· Mar 22, 2020
Hello Nicolas, Thank you for renting from Bike Rent NYC and we appreciate your review here!
Carla
Posted
The young woman at the counter was unwelcoming and unpleasant. Our bike ride was fun but on a day when the weather wasn’t good, it was cold and very windy. We took a wrong turn and had to ask a policeman directions. In the end we arrived 9 minutes late and were rudely told by the same young woman that ‘I told you not to be late’ and tried to charge us $45 US for being late as there were four bikes. I explained that we took a wrong turn but she didn’t care and insisted we pay it or I wouldn’t get my CDN drivers license back. I even explained that we pay .30 extra for every one of those extra dollars. I had to plead with the other staff and it was embarrassing but we are not rich and it was an exorbitant amount for the extra 9 mins. A very nice staff member instructed her to waive the fee. However the young woman was rude to the bitter end. Sad way to treat tourists for sure.
Response from Bike Rent NYC· Apr 13, 2020
Hello Carla, Thank you for renting from us and we are happy to hear that you enjoyed your ride! I do apologize for the unfriendly treatment that you received from our front counter. This is certainly not how we want to treat any of our customers so, rest assured, we will undergo training here to ensure that this does not happen again. I am happy to hear that another staff member rose to the occasion and waived any fee for you! Again, thank you for your business and for the feedback which shows us an area that we need to work on! Kind regards, Your friends at Bike Rent NYC
