BikesDirect.comReviews of bikesdirect.com

Bike was for my son to replace one we had bought from Walmart. The twist shifter broke after 2 weeks use and they wouldn’t fix it-only return our money. So, I started searching reviews and found Bikes Direct. Assembly was pretty straightforward and simple to do. My son loves it so if you don’t want to deal with the big box stores or Walmart, look at BikesDirect with confidence!

I purchased an E bike from bikesdirect.com about 4 years ago. I was skeptical to purchase the bike online but did anyway. Bike is great and I still use it a lot. But with any bike that gets a lot of use you have to maintain it. First the battery connector pins broke. Probably my fault as I am in a hurry when taking the battery in and out. Spoke to Larry at bikes direct and he got me the part. Then a few years after had a small accident and broke the controller and had to get a new one. Again Larry helped me with this. Sent a new one and part did not work so spoke with Larry over email and he was really good about getting back to me so I definitely recommend purchasing your bike there and if you have any issues don’t worry Larry will help you for sure. Thanks again Larry.

Great experience with customer service. Larry helped me out with my issue. Would do business wit h them again.

thanks Larry!!!

rapid response competitive prices

This is the fourth bicycle that I've purchased through BikesDirect. The process went smoothly once I chose the bicycle that I wanted. It was more difficult to assemble, since the others all used rim brakes, etc. There were some problems with overlapping fonts on the main page

I received a prompt and thorough answer to my question, quick shipping, bike is beautiful!!!

Your service, quality of your product