BikesDirect.comReviews of bikesdirect.com

I am quite delighted by my purchase of a Motobecane. The entire process went very smoothly. My bike rides and feels like a bike of top quality for a much less price. I highly recommend them.

Bike itself was better than expected I wish I could’ve seen a model specific bike pic before purchasing, but not complaining with the results. Customer service team was great, they made my transaction simple. Larry especially did a great job of addressing the issues I ran into with my bike and gave timely and helpful responses to my questions and concerns. I was skeptical of the site at first as a result of the user interface, but now I’ll definitely be referring others to bikesdirect.

I've bought bikes from BikesDirect for many years, including all the bikes my kids have had (they're all adults now). BikesDirect are, hands down, the best! You can't beat the price for the components you get.

We’ve bought 2 mountain bikes from BikesDirect.com and couldn’t be happier. After my wife saw mine she got one as well. Mine is a Gravity 26.5 and hers a 26. Much better than your Walmart/Target quality and not as expensive the $5000+ bikes that a professional would buy. We take these bikes all over the Lincoln National Forest trails and forest roads. Recently I lost a nut for the derailleur and sent them an email Larry told me they didn’t carry them currently, but showed me which derailleur to get as well as identified which hanger I needed if I ever had to replace that. Super fast response on their email.

Best bike ever and the price unbeatable.

The bike was great quality and was easy to put together. Larry specifically helped us obtain a nut needed for assembly that we were missing.

Great customer service. Unfortunately received a bike that was damaged during transit, but emailed bikesdirect and received help almost immediately with replacement parts free of charge. Shout out to Larry (he's the one that helped me out).

Incredible value for money, frame and components are solid, just know that the brakes and gears come wildly out of tune, not even close, so expect another $80 to $120 for a quick tune.