Poor
425 reviews
Binance.USBinance.US is America's home to buy, trade, and earn digital assets. As a compliance-first, U.S.-regulated exchange, Binance.US offers secure and reliable access to the world’s most popular cryptocurrencies. Recognized by Forbes and Business Insider as a top U.S. cryptocurrency exchange, Binance.US leads the industry with its low fees, advanced trading engine, platform security and reliability, and robust compliance framework. Learn more about Binance.US at https://www.binance.us/.
Binance.US (binance.us) has 425 customer reviews on Consumer Courier, with an average rating of 2.0 out of 5.
425 approved reviews, newest moderated first
Yitzhak
Posted
All is good. Great support staff with very valuable information and in depth knowledge.
Response from Binance.US· Aug 28, 2026
Hi Yitzhak, Thank you for the great review! We’re glad to hear our support team provided valuable information and the in-depth knowledge you needed. We appreciate you taking the time to share your experience. Regards, Binance.US
KZ
Posted
Fairly intuitive to navigate. Trades go smoothly as they should.
Response from Binance.US· Aug 27, 2026
Hi KZ, Thank you for the great review! We’re glad to hear you’ve found Binance.US easy to navigate and that your trading experience has been smooth. We appreciate you taking the time to share your feedback. Regards, Binance.US
George Lima e S.
Posted
Melhor ex que existe
Response from Binance.US· Aug 26, 2026
Hi George, Thank you for the great review! We’re glad to hear you’ve had such a positive experience with Binance.US. We appreciate your support! Regards, Binance.US
CRNEYA
Posted
I had a complicated issue that needed a few days to resolve, and went through several support personnel. Through it all, they were pleasant, courteous and helpful, guiding me through the process till it was resolved. I'm impressed with the continuity of problem solving and that I didn't have to regurgitate my issues every time I spoke to a new person. Well done and brilliant support.
Response from Binance.US· Aug 25, 2026
Hi CRNEYA, Thank you for the wonderful review! We’re glad to hear our support team stayed helpful and consistent throughout the process, even as your case required several team members to resolve. We especially appreciate your feedback about the continuity of support and are happy to hear you didn’t have to start over each time. Thank you for your patience and for recognizing the team’s efforts. Regards, Binance.US
Michael R.
Posted
My experience was positive. The support team was helpful and timely
Response from Binance.US· Aug 25, 2026
Hi Michael, Thank you for the great review! We’re glad to hear you had a positive experience and that our support team was helpful and timely. We appreciate you taking the time to share your feedback. Regards, Binance.US
Dalton G.
Posted
Nice good wallet
Response from Binance.US· Aug 25, 2026
Hi Dalton, Thanks for the review! We’re happy to hear you’ve had a good experience with Binance.US. We appreciate your support! Regards, Binance.US
Patricia D.
Posted
Easy to set up my account.
Response from Binance.US· Aug 24, 2026
Hi Patricia, Thank you for the great review! We’re glad to hear setting up your account was easy and that you’ve had a positive experience overall. We appreciate you taking the time to share your feedback. Regards, Binance.US
customer
Posted
Was not helpful in tracing a fraudulent activity that involved Binance.
Response from Binance.US· Aug 24, 2026
Hi there, Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating it can be when dealing with suspected fraudulent activity. We take the security of our customers and platform seriously. We’ve requested more information through Trustpilot so we can better identify your case and review the circumstances you described. Regards, Binance.US
