bridgewoodmanorhotel.comReviews of bridgewoodmanorhotel.com

Lovley hotel staff were excellent and food was very nice

Staff very friendly and helpful but ..... Food good . Building show signs of age even furniture . Charges for parking even residents .

I’ve had treatments here twice and I’ve been happy with the outcome. On my recent trip, I had a lady called Bunmi. She took time to explain the various treatments and helped me choose the suitable one for me. I left feeling very relaxed and refreshed.

Just been to a fabulous night at the bar They had so many parties going on and the bar staff were fantastic Bobby shines with his professionalism His kind attitude and always a warm welcome Thankyou to all of you

The staff were efficient, friendly, very attentive to find room suitable. The food was very tasty, too long await during courses! Bar is expensive for wine! Shoulder, scalp massage was blissful. Felt suitable for a coach party

Horrible customer service from the manager ! after not informing us on a spa day that you only get 3 half hours even though they knew we had to have lunch by 2pm and they only had a massage space at 6pm ( and they wanted more money to have a facial which was very poor and cut short on time) we got a parking ticket ! To say they were spiteful is an understatement after getting me to give them the ticket saying they would sort it and then coming back the next day saying you will have to sort it ( which of course with parking eye is hopeless) my daughter took me there for a spa break as I have had some ill health and you can’t imagine how stressful this all is. I have never known a hotel behave in such a submissive unkind way. We will never set foot in there again.

We had a event planned so we all stayed the night before, due to a major accident on the M1 I didnt get to check in until 1.30ish AM, the night staff were very friendly they helped me check on and I also asked for a late check out which they said I can call down in the morning as I was very tired and also had a baby with me. However in the morning the receptionist refused to let me extend my check out, she was very rude and her attitude was a joke. I explained the situation that I was told I could do a late check out and can also pay for this. She ruined my event, ans my entire experience in the hotel. I had to find another hotel to go get ready in.

thanx tegan and liu a outstanding team outstanding food muddling of rips and fish hg heinz gerd