Elsa C.
Posted
My Therapist is open to any…
My Therapist is open to any conversation and that helps alot.

Average
1,577 reviews
Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.
Brightside Health (brightside.com) has 1,577 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
1,577 approved reviews, newest moderated first
Elsa C.
Posted
My Therapist is open to any conversation and that helps alot.
Richard C.
Posted
My therapist left with no warning and you just randomly assigned another therapist without consulting me. I wrote to support last week and have heard nothing from your organization. It was nice until you screwed it up.
Response from Brightside Health· Dec 11, 2024
We recognize the importance of building a relationship with a provider and the value in having the same care team throughout a member’s treatment. If a provider is no longer able to support members, we always work to place a member with another appropriate provider, based on their individual needs and treatment progress, in a timely manner. We apologize for any delay and inconvenience this may have caused.
Jim A.
Posted
The therapist I work with is very good. Jeff Burt knows what he is doing and is easy to relate to.
Kenya P.
Posted
This app changed my life!! After winding up in the emergency room with high blood pressure and terrible mental health struggles this app got me ALL THE WAY together!!!! I adore my therapist and my psychiatrist! Having quality accessible mental health care is a game changer. Thank you BrightSide!
Julie S.
Posted
Crystal is awesome. I look forward to our sessions.
Nikki T.
Posted
Felisha was very understanding and helpful
SAC
Posted
I think it’s a great service. However, the scheduling feature needs improvement. The inability to choose an appt time more than 2 weeks out is bothersome.
JayeDee D.
Posted
I really like my therapist