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Brightside Health Reviews | Read Customer Reviews of brightside.com

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Health & Medical
Mental Health
Brightside Health

Brightside HealthReviews of brightside.com

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3.9

Average

1,577 reviews

Brightside Health3.9

Reviews1,577 About Contact

About Brightside Health

Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.

Brightside Health (brightside.com) has 1,577 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.

Also known as: brightside.com
Website: brightside.com
Category: Mental Health
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 18% of reviews.
Most recent review: October 2026.

How we calculate scores

Rating breakdown

5 star65%
4 star6%
3 star4%
2 star3%
1 star22%

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Contact & location

(415) 360-3348
brightside.com
[email protected]

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Brightside Health reviews

1,577 approved reviews, newest moderated first

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Moroni J.
Posted Nov 1, 2025
Experience
It’s super easy to use their website and app.
Report
Edye S.
Posted Nov 1, 2025
I was able to get immediate help when…
I was able to get immediate help when my local providers were all booked out for a couple months.
Report
Alana M.
Posted Oct 31, 2025
My therapist is amazing and is trying…
My therapist is amazing and is trying to make sure I have the best outcome.
Report
Arnold A.
Posted Oct 31, 2025
Very helpful
Theye have been very helpful in my recovery
Report
Jennifer
Posted Oct 31, 2025
Easy to use
Easy to use. Providers actually care. Fast scheduling. Insurance accepted
Report
Lynn H.
Posted Oct 31, 2025
i really love my Therapist Margarete
i really love my Therapist Margarete. She is so understanding and comes up with solutions to help me.
Report
Anna G.
Posted Oct 30, 2025
Best MH Care
I feel my mental health is actually improving. I love love love Brightside. My care team is absolutely amazing.
Report
Ryan G.
Posted Oct 30, 2025
I have not heard back from you guys…
I have not heard back from you guys after sending two complaints about my therapist not showing up to our appointment (which happened twice) and being charged for the appointment and a late fee
Response from Brightside Health· Nov 3, 2025
I’m sorry for the trouble you’ve experienced. Please reach out to our Member Services team at [email protected] so they can review your missed appointments and related charges.
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