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Brightside Health Reviews | Read Customer Reviews of brightside.com

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Health & Medical
Mental Health
Brightside Health

Brightside HealthReviews of brightside.com

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3.9

Average

1,577 reviews

Brightside Health3.9

Reviews1,577 About Contact

About Brightside Health

Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.

Brightside Health (brightside.com) has 1,577 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.

Also known as: brightside.com
Website: brightside.com
Category: Mental Health
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 18% of reviews.
Most recent review: October 2026.

How we calculate scores

Rating breakdown

5 star65%
4 star6%
3 star4%
2 star3%
1 star22%

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Contact & location

(415) 360-3348
brightside.com
[email protected]

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Brightside Health reviews

1,577 approved reviews, newest moderated first

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Mike H.
Posted Aug 23, 2025
My Therapist is the best
My Therapist is the best
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Christina
Posted Aug 22, 2025
Life Saver
For the first time in my life I was able to get help quickly and easily. My therapist is amazing!
Report
Kristy K.
Posted Aug 22, 2025
Nancy is amazing
Nancy is amazing. I felt more seen, heard and validated. Her reinforcement helped me move past a very difficult time.
Report
CMH
Posted Aug 22, 2025
Nothing but good things so far
Been using Brightside for 8 months now. I love my therapist and I actually found out she’s local! So we can relate that way. My psychiatrist is nice, and responsive to my messages and even occasionally has next day appointments.
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Debbie S.
Posted Aug 21, 2025
Very approachable providers and…
Very approachable providers and therapists I was afraid to reach out before this They really made me comfortable
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TaTanisha S.
Posted Aug 21, 2025
Very convenient
Very convenient, very personal therapist. It helps me stay consistent with my plan.
Report
OP
Posted Aug 21, 2025
Doctor refuses to give me a note.
Doctor refuses to give me a note.
Response from Brightside Health· Aug 25, 2025
Thanks for letting us know. For privacy and HIPAA compliance, we can’t discuss member-specific care or documentation requests in this setting. If you need assistance with a doctor’s note or would like to talk through options, please reach out to [email protected] and our team will be glad to help.
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Natalia W.
Posted Aug 21, 2025
Good overall experience
Good overall experience, quality medical professionals available daily. Great app. But when I tried to cancel two days after my next month started, customer service was not very accommodating.
Report

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