Excellent
664 reviews
BriteCap Financial is a data-driven FinTech company dedicated to improving the financial health of America’s small businesses. As an industry leader in direct lending, we strive to build long term, value-added relationships with small business owners that oftentimes are underserved by traditional banks. We believe in transparency and efficiency in our application process. Applying with us only takes a few minutes and won't affect your FICO score. We can have funds in your account in less than 1 business day.
BriteCap Financial (britecap.com) has 664 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
664 approved reviews, newest moderated first
Marcina
Posted
The ease of the application process.
Response from BriteCap Financial· Jul 5, 2024
Hi Marcina, We're so happy to hear you had a great experience with Britecap! Thank you for your kind words and your trust in our services. We wish you continued success in your business!
LMT
Posted
Quick funding. Easy process, just make sure that you READ EVERYTHING. 50% interest rate for a small business with high credit scores is nasty work. The agent did not discuss any details, only the principal amount. I will take responsibility for not properly reading, I would have never taken this loan at that rate.
Response from BriteCap Financial· Jul 5, 2024
Hi LMT, We appreciate you taking the time to provide feedback. At BriteCap our mission is to help America’s small businesses and strive to provide excellent customer experience. With respect to your concern, we pride ourselves on our transparency and providing competitive pricing in our industry. If you would like to share any additional information about your experience, please contact us at [email protected]. We wish you and your business the best in your future endeavors.
Carmen K.
Posted
Efficiency detailed
Response from BriteCap Financial· Jul 1, 2024
Hi Carmen, We're so happy to hear you had a great experience with Britecap! Thank you for your kind words and your trust in our services. We wish you continued success in your business!
David A.
Posted
We got our loan in one day, excellent service, Eddie Lagunas is the Best. Thank you.
Response from BriteCap Financial· Jul 1, 2024
Hi David, We appreciate your positive feedback and trust in our services. Your success reflects ours, and we wish you continued prosperity with your business.
Jim W.
Posted
This place is a dumpster fire. They sent me an invite to apply for a loan I’d be “pre-approved” for. So I called and was that Phone number was a different business name. Excuse me? Some massage place in the midwest was associated with my phone number. Really? So, they start a new file for me. Sort of. I go to complete the file online and see that they have a bank account for me that has been defunct for two years. Later, I get a notice that someone else was now handling my file and to the expect a call anytime. 24 hours later, I get informed that nobody would give me credit. Ok. I go to look at my information online and my SSN last 4 wouldn’t verify. An absolute joke.
Response from BriteCap Financial· Jun 24, 2024
Hello Jim, Thank for your sharing your feedback, and we apologize for the issues that you have encountered. Would you mind sending an email to [email protected] with your full name and company name, so that we can look into this further? Thanks in advance.
Gilbert B.
Posted
Ryan clear speak in details and easy instruction and fast response. Excellent Service
Response from BriteCap Financial· Jul 1, 2024
Hi Gilbert, We appreciate your positive feedback and trust in our services. Your success reflects ours, and we wish you continued prosperity with your business.
Kimberley B.
Posted
Quick loans
Response from BriteCap Financial· Jun 17, 2024
Hi Kimberly, We appreciate your positive feedback and trust in our services. Your success reflects ours, and we wish you continued prosperity with your business.
Andrys
Posted
This is the worst company because the employees they have are very unprofessional and sucks. Especially the employee they is assisting me because if you are working with her/him. She has the worst manner to talk to clients and she does not respect the clients wishes. For the future people who want to work with this company please be advised this is the worst one. And also she said there is no one higher than her from positions. And also she's a liar because there is a lot of people higher than her. Also she likes to threaten clients. They are treat people like trash and they are a disgrace for customer service. Also, when I tried contacting the CEO of Operations for payment services that one of their employees gave me that number and instead the number led to a disconnected line . Also, if I could give it 0 stars then I would give it infinite 0.
Response from BriteCap Financial· Jun 5, 2024
We apologize that you were dissatisfied in your experience. At BriteCap we pride ourselves on excellent customer service and upstanding business practices and are proud to have provided financing to thousands of America’s small businesses for the past 20 years. If you would like to share additional information about your experience with us, please send us an email at [email protected] and we'll be happy to research your account and provide you with additional information.
